2-hour e-learning course

Learn how the IATA Billing and Settlement Plan (BSP) works and how it benefits a travel agency. This course will enable travel agent users to describe the BSP system and how it works; explain the benefits of being a BSP travel agency; identify BSP participants and explain their roles; identify the steps in reporting airline ticket transactions; find information on BSP procedures; and learn common BSP terms and definitions.
This e-learning module may be studied on its own, or as part of the five-module: IATA BSP Essentials for Travel Agents.
Course code: TTC024ELEN01
Group discounts
Discounts are available for multiple purchases (30+ users) of this course.
To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management.
Please contact us for more information.
Course format
- This self-study e-learning course requires approximately 2 hours of study, to be completed within 6 months from the purchase date (enrollment validity).
- After the enrollment validity expires, the users will not have access to the course content and will not be able to take the assessment.
- The recommended level for this course is Entry-level.
- Student performance will be based on an assessment.
Upon completing this course, you will have the skills to:
- Understand the basics of the BSP system
- Reference BSP terms and definitions
- Explain the BSP reporting process
- Report sales through the BSP
The key topics that are covered during this course include:
- BSP introduction
- BSP language
- BSP participants
- BSP ticket issuance, reporting and remittance process
- BSP reference material
This course is recommended for:
- Accountants
- Travel agents
- Agency managers
- Back-office personnel
Upon successful completion of the assessment, you will be granted an Award that you can print for your records.
Assessment information
Please read the General Information on Self-study exams.
- Delivery method: Unsupervised online-based exam. Assessment can be taken at any time at your convenience.
- Format: 10 multiple-choice questions
- Time allowance: 2 hours
- Passing grade: 70% correct answers
- Number of assessment attempts: 2
Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.