CASS and CASSlink Workshop (LIVE virtual classroom)



We also offer this course in-person at our Training Centers. Browse the CLASSROOM schedule to register

Did you know that in the past 1 years, 21 participants from 2 countries have taken this course with IATA?

About the course

1-day (4 hours) LIVE virtual classroom course

IATA CASS and CASSlink Workshop aviation training course

This fully customizable workshop is designed for IATA Accredited and Associate Cargo Agents to learn more about local IATA Cargo Account Settlement System (CASS) and Governance, and the latest enhancements and functionalities in CASSLink. During the Workshop you will gain a good understanding of how you can maximize your efficiency when managing back-office reconciliations, how to interpret reports, understand CASS processes, and how to use CASSLink as a vital resource for information.

Download the Outline

Course Code: TALF-33-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 4 hours to complete and be held over 1 day.
  • There will be 2 live interactive virtual classroom sessions, each session will be 120 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Recommended level is Entry-level.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

CASS and CASSlink Workshop (LIVE virtual classroom)

Virtual Session Americas (IATA)
22 July, 2024
Register before Jul 01, 2024 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 08 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201021
USD 435
USD 590
USD 670

CASS and CASSlink Workshop (LIVE virtual classroom)

Virtual Session EMEA (IATA)
4 November, 2024
Register before Aug 04, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201514
USD 428
USD 552
USD 616

What you will learn

Upon completing this course you will be able to:

  • Describe the CASS flow and how the system works
  • Recognize CASS terms and definitions
  • Gain knowledge of the governance and resolutions that regulate the CASS
  • Configure and operate the CASSLink System
  • Summarize the CASS reports and the information available
  • Know the Remittance and Settlement Process and the obligations from the CASS participants
  • Describe the dispute process

Course content

The key topics that are covered during this course include:

  • Air cargo business and industry terms
  • CASS resolutions
  • Remittance and settlement
  • Accreditation
  • Governance bodies
  • CASS calendar
  • Upload and download of the Billing Analysis
  • How does CASSlink processing work?
  • Corrections
  • Dispute process

Who should attend

This course is recommended for:

  • Cargo Agents
  • General service and sales agents (GSSAs)
  • Accountants and Finance department-related positions

Certificate awarded

An IATA Certificate of Attendance is awarded upon successful completion of the Workshop.

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies policy for complete information.