Crew Resources Management for Instructors (CRMI) (Virtual Classroom)

About

This CRM train-the-trainer course lets you practice teaching techniques that will make your crew resource management (CRM) training effective and motivating for your students. You will understand why CRM training delivery is different to other training, review how to prepare a lesson, how to adapt your training delivery for adult learners, and how to evaluate students. Throughout the course, you will be asked to present mini lessons, receiving valuable feedback from our experienced instructor and your classmates.

Course code: TALS-43-VC

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• There will be 1 live interactive virtual classroom sessions per day, each session will be 150 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
• Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training

Prerequisites

• Participants should have prior knowledge of Crew Resources Management or Human Factors
• Recommended level is Advanced
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of our 3 virtual venues:

• Virtual Session Americas (IATA)
  Virtual classroom sessions will begin at the earliest at 10 am and end no later than 8 pm (UTC-5)
  e.g. Seattle 07:00-17:00, Lima 09:00-19:00, Montreal 10:00-20:00, Buenos Aires 11:00-21:00, London 15:00-01:00
• Virtual Session Asia (IATA)
  Virtual classroom sessions will begin at the earliest at 10 am and end no later than 7 pm (UTC+8)
  e.g. Dubai 06:00-15:00, New Delhi 07:30-16:30, Beijing 10:00-19:00, Singapore 10:00-19:00, Sydney 12:00-21:00, Auckland 14:00-23:00
• Virtual Session EMEA (IATA)
  Virtual classroom sessions will begin at the earliest from 9 am and end no later than 6 pm (UTC+2)
  e.g. London 08:00-17:00, Geneva 09:00-18:00, Dubai: 11:00-20:00, New Delhi 12:30-21:30, Beijing 15:00-24:00, Singapore 15:00-24:00

For more information, please visit our page on virtual classroom timing or contact our Customer Portal

What you will learn

Upon completion of this course you will be able to:

• Describe why CRM training delivery is different to other training
• Prepare a lesson plan
• Identify the needs of adult learners
• Identify CRM facilitation techniques
• Integrate CRM training with other subjects
• Evaluate CRM training for effectiveness
• Deliver a CRM training session

Course content

• Why is CRM training different?
• Lesson plan overview
• Facilitation techniques
• Integrated CRM
• Evaluate CRM training sessions
• Practical course delivery-CRM related presentation

Who should attend

This course is recommended for:

• CRM professionals
• Pilots and cabin crew
• Flight instructors
• Safety managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.