Advanced Airport Operations Diploma

4 courses to be completed in 3 years

The IATA Advanced Airport Operations Diploma is the perfect program for airport professionals looking to sharpen their operational and management skills to meet international standards. This comprehensive diploma, made up of four courses over three years, is designed to equip both operations and corporate personnel with the practical expertise needed to manage both airside and landside operations efficiently and safely. Throughout the program, you will gain a deep understanding of the operational needs of all key airport stakeholders—including airlines, authorities, ground service providers, passengers, and freight forwarders—and learn how to streamline communication and coordination across these groups. You'll also become adept at handling critical emergency response functions, ensuring you're prepared to act decisively in incidents that occur at or around the airport. One of the key highlights of the program is the focus on Airport Emergency Response Plans (ERP).

You will learn how to develop, implement, and test effective emergency plans (AEP/SERP) in collaboration with airport operators and Ground Handling Service Providers (GSPs), ensuring compliance with industry standards and regulatory requirements. By covering essential topics like airside and landside operations, stakeholder management, and operational procedures, this diploma gives you the tools to take on leadership roles in airport operations. Whether you’re a function manager, supervisor, or operational staff member looking to advance in your career, this program will provide you with the skills to contribute to safer, more efficient, and compliant airport operations. As a graduate, you will be well-equipped to lead operations and handle complex airport challenges with confidence.



Diploma Code: DIPL-18

Upon completion of this diploma, you will be able to:

• Formalize your operational knowledge according to international standards
• Develop integrated management skills at main airport functions
• Benefit from a selected combination of airport operations related courses

Key topics

The key topics that are covered during this diploma include:

• Airside and Landside Operations
• Airport procedures and systems
• Cooperation with airport stakeholders
• Management skills for operational managers

This diploma is recommended for:

• Airport function managers
• Airport supervisors
• Operational staff

How to register

• This diploma program consists of 2 required courses and 2 elective courses of your choice, all of which must be completed within 3 years.
• To begin working toward your diploma, go to each required and elective course page and register individually. You must complete all selected courses to be eligible for the diploma.
• Virtual classroom courses (when available for a specific course) are also recognized and accepted toward the completion of this diploma.

How to obtain your diploma

As you complete each course, it will be added to your training history found under My Training << Learn status << Completed. Once all the necessary courses are successfully completed, your diploma will be awarded and made available for download from your training profile.