Air Cargo Business Development Diploma

9 courses to be completed in 1 year

The air cargo business is facing an unprecedented and volatile environment, and the theories and models that guided decision making in the past no longer provide all the answers. This virtual diploma gives in-depth exploration of the fundamentals and foundation of air cargo business management strategy, skills and development tools, and will equip you with critical competencies to succeed in an ever-changing global air cargo business environment. Through lectures and interactive exercises you will gain a comprehensive and practical insight into advanced air cargo business development. You will make executive-level decisions as part of the innovative learning methodology, drawing on your experience and knowledge acquired during the diploma program to achieve the desired business objectives.

Upon completion of this diploma, you will be able to:

• Recognize the current developments in air cargo markets
• Discuss successful strategies in crises and recovery periods
• Utilize important air cargo documents including Air Waybill
• Sell and establish long-term relationships
• Discuss the delicate balance between demand and supply for effective management of revenue and contribution
• Relate the obligations and rights of a claimant

• New entrants to the air cargo industry
• Employees from other areas to be deployed in air cargo sales or operations
• Junior agents, interns, counter clerks, operations personnel
• Cargo agents/Forwarder staff

• To begin working toward your diploma, go to each required and elective course page and register individually. You must complete all selected courses to be eligible for the diploma.
• This diploma program consists of 9 required courses, which must be completed within 1 year.