Purchase your courses on our NEW Learning Management System from 5 September! Individual customers (paying for yourself) will be able to purchase courses using the'Registration' button from 5 September. Business customers (being paid by a company, and already associated with a company) can already purchase courses online. If you run into any issues, feel free to reach out through the Customer Portal. Thanks for your patience as we continue to improve!
About the course
With more than 1 billion international trips each year, the travel industry offers travel professionals excellent business opportunities. This course will help you take advantage of these opportunities by improving your skills in supervising and managing people and by building business relationships based on win-win negotiating strategies. Learn how to be competitive by developing new products and market them effectively. You will also gain insight on agency accounting procedures to build business plans that lead to good financial health.
Diploma code: TTC003EBEN02
Please note: Once you have completed the exam you will no longer have access to the diploma content, and after the 12-month enrollment validity expires you will no longer have access to the diploma content, nor will you be able to take the exam.
If you would prefer to study this diploma with the help of a local trainer, enrol at an IATA Authorized Training Center near you.
Upon completing this diploma, you will have the skills to:
The key topics that are covered during this diploma include:
This diploma is recommended for:
An IATA Certificate of Completion is awarded to participants who successfully pass the final exam.
Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.
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