Operational Risk Management (ORM) for CAAs and ANSPs (LIVE virtual classroom)

You can also take this course in-person, in a classroom:

Did you know that in the past 4 years, 281 participants from 46 countries have taken this course with IATA?

About the course

3-day (16 hours) LIVE virtual classroom course

IATA Operational Risk Management (ORM) for CAAs and ANSPs aviation training course

Ensure the greatest potential for enhancing safety within your organization. Apply standardized operational risk management (ORM) techniques and processes to everyday aviation operations at all levels of the decision-making process. Over 3 days you will learn how to identify hazards then assess the corresponding risks.

Download the Outline

Course code: TCVG-60-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 16 hours to complete and be held over 3 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Participants should have prior knowledge and awareness of safety and risks.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Operational Risk Management (ORM) for CAAs and ANSPs (LIVE virtual classroom)

Virtual Session Americas (IATA)
1 - 3 November, 2022
Register before 11 Oct, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
All prices are before tax and include applicable discounts.
Class no: 149070
USD 1,125
USD 1,475
USD 1,650

Virtual Classroom Training Information

2 daily LIVE sessions:
10:30-12:30 & 13:30-15:30 Miami/Montreal
15:30-17:30 & 18:30-20:30 Geneva/Paris
18:30-20:30 & 21:30-23:30 Dubai
14:30-16:30 & 17:30-19:30 UTC

What you will learn

On completion of this course you will be able to:

  • Use the multi-step processes of Operational Risk Management (ORM) in your daily activities
  • Incorporate management of the risk factor into decision-making (e.g. change management)
  • Apply the fundamentals of Hazard Identification and risk analysis in a structured way

Course content

The key topics that are covered during this course include:

  • Brief history of aviation safety
  • Brief overview of ICAO’s responsibility in regard to aviation safety.
  • The risk management process in a Safety Management System (SMS)
  • Identifying hazards
  • Risk and safety management terminology
  • Risk management process guidelines
  • Risk assessment
  • Risk assessment matrix, (Probability and severity of outcome)
  • Strategies for risk control
  • Follow-up action steps
  • Using traditional safety tools in risk management
  • Creating organizational structure that supports a risk management program
  • Surveying hazards and outlining an operational risk profile

Who should attend

This course is recommended for:

  • Managers and operational staff from Airlines, Airports, Civil Aviation Authorities, Air Navigation Service Providers and other aviation organization who need to know how to apply Operational Risk Management
  • United Nations aviation staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Safety Management in Civil Aviation Diploma

Use Safety Management Systems to improve safety and create business and operational efficiency.

  • English
  • Español
  • Italiano
  • Français

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