Operational Risk Management (ORM) for CAAs and ANSPs (LIVE virtual classroom)
Did you know that in the past 4 years, 281 participants from 46 countries have taken this course with IATA?
About the course
3-day (12 hours) LIVE virtual classroom course

Ensure the greatest potential for enhancing safety within your organization. Apply standardized operational risk management (ORM) techniques and processes to everyday aviation operations at all levels of the decision-making process. Over 3 days you will learn how to identify hazards then assess the corresponding risks.

Course code: TCVG-60-VC
Course format
- The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
- The course will take you approximately 12 hours to complete and be held over 3 consecutive days.
- There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
- The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
- Student performance will be based on an assessment.
Technical requirements
Please verify your hardware, software and network to support your upcoming course with IATA Training.
Prerequisites
- Participants should have prior knowledge and awareness of safety and risks.
- Recommended level is Intermediate and Advanced.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.
Virtual venues
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Next class
Virtual Session Asia (IATA)
25 - 27 July, 2023
Register before Apr 25, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 11 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172701
English
1 additional classes are scheduled
Virtual Session Americas (IATA)
31 October - 2 November, 2023
Register before Apr 30, 2023 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 17 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172375
English
What you will learn
On completion of this course you will be able to:
- Use the multi-step processes of Operational Risk Management (ORM) in your daily activities
- Incorporate management of the risk factor into decision-making (e.g. change management)
- Apply the fundamentals of Hazard Identification and risk analysis in a structured way
Course content
The key topics that are covered during this course include:
- Brief history of aviation safety
- Brief overview of ICAO’s responsibility in regard to aviation safety.
- The risk management process in a Safety Management System (SMS)
- Identifying hazards
- Risk and safety management terminology
- Risk management process guidelines
- Risk assessment
- Risk assessment matrix, (Probability and severity of outcome)
- Strategies for risk control
- Follow-up action steps
- Using traditional safety tools in risk management
- Creating organizational structure that supports a risk management program
- Surveying hazards and outlining an operational risk profile
Who should attend
This course is recommended for:
- Managers and operational staff from Airlines, Airports, Civil Aviation Authorities, Air Navigation Service Providers and other aviation organization who need to know how to apply Operational Risk Management
- United Nations aviation staff
Certificate awarded
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma