Repricing Exchanges and Reissues (Classroom, 4 days)


Some of these topics are also explored in the following virtual classroom course:

About

Develop your ability to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALF-54

Course format

  • This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

There are no scheduled classes at the moment

What you will learn

On completion of this course you will be able to:

  • Apply the latest exchange/reissue and netting procedures
  • Manage Miscellaneous Charges Orders (MCOs) in an electronic environment
  • Handle different refund requests
  • Determine when endorsements are necessary in an electronic ticketing environment
  • Re-price tickets using either historical or current fares and exchange

Course content

  • Changes in fares and rules/fare guarantee
  • Monetary ticketing entries
  • Voluntary rerouting (totally unused tickets and partially used tickets)
  • Exchange/Reissues: with ADC / No Additional Collection (ADC) / with refundable balance
  • Accepting MCO/MPD/EMDs for additional payment

Who should attend

This course is recommended for:

  • Tariff managers
  • Sales and ticketing executives
  • Fares and ticketing instructors
  • Senior interline billing specialists

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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