Frequent itinerary changes by the customers are distressing your staff? Reissuing or exchanging tickets without errors is essential to building trust and loyalty with your customers. Learn how to apply correct ticketing rules and perform complex transactions such as revalidating, exchanging or reissuing tickets without errors. Increase productivity and save costs by learning new netting procedures and IATA resolutions that apply for ticket alterations.
Course Code: TALF-54
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
On completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.