Frequent itinerary changes by the customers are
distressing your staff? Reissuing or exchanging tickets without errors is
essential to building trust and loyalty with your customers. Learn how to apply
correct ticketing rules and perform complex transactions such as revalidating,
exchanging or reissuing tickets without errors. Increase productivity and save
costs by learning new netting procedures and IATA resolutions that apply for
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course Code: TALF-54
On completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.