Passenger Fares and Ticketing - Basic (classroom)

You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 5 years, 382 participants from 62 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules, so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials, to become the travel professional your customer’s trust.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TALF-28

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.

Prerequisites

  • Recommended level is Entry-level.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Passenger Fares and Ticketing - Basic (classroom)

Switzerland, Geneva (IATA)
11 - 15 July, 2022
Register before 20 Jun, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 20 Jun
All prices are before tax and include applicable discounts.
Class no: 163690
English
USD 1,580
USD 2,150
Regular
USD 2,400

3 additional classes are scheduled

Passenger Fares and Ticketing - Basic (classroom)

Switzerland, Geneva (IATA)
15 - 19 August, 2022
Register before 25 Jul, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 25 Jul
All prices are before tax and include applicable discounts.
Class no: 148718
English
USD 1,580
USD 2,150
Regular
USD 2,400

Passenger Fares and Ticketing - Basic (classroom)

United States, Miami (IATA, ACCET Accredited)
12 - 16 September, 2022
Register before 12 Jun, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 22 Aug
All prices are before tax and include applicable discounts.
Class no: 163696
English
USD 1,344
USD 1,800
Regular
USD 2,000

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

Passenger Fares and Ticketing - Basic (classroom)

Singapore, Singapore (IATA)
3 - 7 October, 2022
Register before 03 Jul, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 12 Sep
All prices are before tax and include applicable discounts.
Class no: 163961
English
USD 1,344
USD 1,800
Regular
USD 2,000

What you will learn

Upon completion of this course you will be able to:

  • Identify the parts of a journey and match cities and countries with IATA Traffic
  • Identify conference areas and sub-areas and the global indicator for the routing flown
  • Quote routing fares and fares using the mileage formula; and convert and round currencies
  • Price one-way, round and circle trips; and interpret electronic ticket (e-ticket) data elements
  • Collect applicable taxes, fees, and charges; and understand child and infant fares
  • Explain baggage and validating carrier rules

Course content

The key topics that are covered during this course include:

  • IATA geography
  • Traffic conference areas
  • Sub-areas
  • Fare construction formula
  • Mileage system
  • Carrier routings
  • Fare types
  • Normal unrestricted and normal restricted fares
  • Restricted l fares overview
  • Journey pricing
  • One-ways
  • Round and circle trips

Who should attend

This course is recommended for:

  • Airline call center, reservation and ticket agents
  • Travel agents
  • Airline tariff and pricing analysts
  • Interline billing auditors and revenue accountants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Revenue Accounting and Control Diploma - Passenger Stream

Get the vital tools and techniques to protect your hard-earned revenue and improve your bottom-line.

  • English
  • Español

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