Passenger Fares and Ticketing - Basic (classroom)

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CLASSROOM

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Did you know that in the past 5 years, 382 participants from 62 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

IATA Passenger Fares and Ticketing - Basic aviation training course

Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules, so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials, to become the travel professional your customer’s trust.

Download the Outline

Course code: TALF-28

Course format

Prerequisites

  • Recommended level is Entry-level.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Passenger Fares and Ticketing - Basic (classroom)

Singapore, Singapore (IATA)
2 - 6 October, 2023
Register before Jul 02, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 11 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172538
English
USD 1,400
USD 1,800
Regular
USD 2,000

1 additional classes are scheduled

Passenger Fares and Ticketing - Basic (classroom)

China, Beijing (IATA)
13 - 17 November, 2023
Register before Aug 13, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 22 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 194156
English
USD 1,400
USD 1,800
Regular
USD 2,000

Please note that prices DO NOT include the 6% Chinese VAT. The VAT must be paid additionally if applicable to your registration.

Beijing Training Center Information

What you will learn

Upon completion of this course you will be able to:

  • Identify the parts of a journey and match cities and countries with IATA Traffic
  • Identify conference areas and sub-areas and the global indicator for the routing flown
  • Quote routing fares and fares using the mileage formula; and convert and round currencies
  • Price one-way, round and circle trips; and interpret electronic ticket (e-ticket) data elements
  • Collect applicable taxes, fees, and charges; and understand child and infant fares
  • Explain baggage and validating carrier rules

Course content

The key topics that are covered during this course include:

  • IATA geography
  • Traffic conference areas
  • Sub-areas
  • Fare construction formula
  • Mileage system
  • Carrier routings
  • Fare types
  • Normal unrestricted and normal restricted fares
  • Restricted l fares overview
  • Journey pricing
  • One-ways
  • Round and circle trips

Who should attend

This course is recommended for:

  • Airline call center, reservation and ticket agents
  • Travel agents
  • Airline tariff and pricing analysts
  • Interline billing auditors and revenue accountants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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