Passenger Fares and Ticketing - Basic (classroom)

Classroom.svg

CLASSROOM

Select this course in another language
Did you know you can also take this course online? Find a session and register using the VIRTUAL CLASSROOM schedule

Did you know that in the past 5 years, 343 participants from 53 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

IATA Passenger Fares and Ticketing - Basic aviation training course

Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules, so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials, to become the travel professional your customer’s trust.

Download the Outline

Course code: TALF-28

Course format

Prerequisites

  • Recommended level is Entry-level.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Passenger Fares and Ticketing - Basic (classroom)

Switzerland, Geneva (IATA)
10 - 14 February, 2025
Register before Jan 20, 2025 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 20 Jan
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230244
English
USD 1,475
USD 1,925
Regular
USD 2,150

Find out more about our IATA Training Center in Geneva, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Geneva.

Passenger Fares and Ticketing - Basic (classroom)

United Arab Emirates, Abu Dhabi (IATA)
21 - 25 April, 2025
Register before Jan 21, 2025 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 31 Mar
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 229715
English
USD 1,260
USD 1,620
Regular
USD 1,800

Find out more about our IATA Training Center in Abu Dhabi, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Abu Dhabi.

Passenger Fares and Ticketing - Basic (classroom)

Singapore, Singapore (IATA)
26 - 30 May, 2025
Register before Feb 26, 2025 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 05 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230597
English
USD 1,260
USD 1,620
Regular
USD 1,800

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

Passenger Fares and Ticketing - Basic (classroom)

Canada, Montreal (IATA, ACCET Accredited)
11 - 15 August, 2025
Register before Feb 11, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 229536
English
USD 1,181
USD 1,519
Regular
USD 1,688

Find out more about our ACCET Accredited IATA Training Center in Montreal, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Montreal.

Accett

Please check if you are eligible to travel to Canada before you complete your registration.

Visas
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies). Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

Discounts
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. These regional discounts will be applied in addition to any qualifying early bird promotion.

Taxes
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Passenger Fares and Ticketing - Basic (classroom)

United Arab Emirates, Abu Dhabi (IATA)
20 - 24 October, 2025
Register before Apr 20, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 29 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 229716
English
USD 1,181
USD 1,519
Regular
USD 1,688

Find out more about our IATA Training Center in Abu Dhabi, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Abu Dhabi.

What you will learn

Upon completion of this course you will be able to:

  • Identify the parts of a journey and match cities and countries with IATA Traffic Conference Areas
  • Identify conference areas and sub-areas and the global indicator for the routing flown
  • Quote routing fares and fares using the mileage formula; and convert and round currencies
  • Price one-way, round and circle trips; and interpret electronic ticket (e-ticket) data elements
  • Collect applicable taxes, fees, and charges; and understand child and infant fares
  • Explain baggage and validating carrier rules

Course content

The key topics that are covered during this course include:

  • IATA geography
  • Traffic conference areas
  • Sub-areas
  • Fare construction formula
  • Mileage system
  • Carrier routings
  • Fare types
  • Normal unrestricted and normal restricted fares
  • Restricted l fares overview
  • Journey pricing
  • One-ways
  • Round and circle trips

Supporting materials

  • Fare Lookup tool
  • Course manual and supplementary workbook

Who should attend

This course is recommended for:

  • Airline call center, reservation and ticket agents
  • Travel agents
  • Airline tariff and pricing analysts
  • Interline billing auditors and revenue accountants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

We use cookies to give you the best experience on our website. We also use cookies for advertising purposes. Please see our privacy policy and cookies policy for complete information.