Did you know that in the past 5 years, 258 participants from 59 countries have taken this course with IATA?
5-day (40 hours) classroom course
Learn the fundamentals for pricing journeys, how to
interpret constructed fares, and how to decode electronic ticket data so you
can provide your customers with the best service possible. With the abundance
and complexity of today’s fare options, your clients expect you to provide a
service that is accurate, faster and more affordable than the competition. This
course teaches the language of fare construction and fare rules, so you can
provide your customers with the best advice and the lowest fare for their air
itinerary and needs. You will develop new skills through practical exercises
and with the support of reference materials, to become the travel professional
your customer’s trust.
Course code: TALF-28
- Recommended level is Entry-level.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
Upon completion of this course you will be able to:
- Identify the parts of a journey and match cities and countries with IATA Traffic
Identify conference areas and sub-areas and the global indicator for the routing flown
Quote routing fares and fares using the mileage formula; and convert and round currencies
Price one-way, round and circle trips; and interpret electronic ticket (e-ticket) data elements
Collect applicable taxes, fees, and charges; and understand child and infant fares
Explain baggage and validating carrier rules
The key topics that are covered during this course include:
- IATA geography
- Traffic conference areas
- Fare construction formula
- Mileage system
- Carrier routings
- Fare types
- Normal unrestricted and normal restricted fares
- Restricted l fares overview
- Journey pricing
- Round and circle trips
This course is recommended for:
- Airline call center, reservation and ticket agents
- Travel agents
- Airline tariff and pricing analysts
- Interline billing auditors and revenue accountants
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.