Safety Management Systems (SMS) for Airports (Classroom, 5 days)

Did you know that in the past 5 years, 322 participants from 32 countries have taken this course with IATA?


A successful SMS reduces the rate and cost of accidents and incidents, improves communication and productivity, and helps your airport meet its legal responsibility to manage safety. Learn how to implement an efficient SMS at your airport and promote a safety culture within your organization. Understand the relevance of risk management in relation to SMS and learn how to evaluate, prioritize and mitigate risk. Analyze the impact human factors have on safety and develop your skills in detecting, controlling and preventing errors in an airport environment.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TAPP-10

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment


  • Participants should have prior knowledge of airport business and operations
  • Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Safety Management Systems (SMS) for Airports (Classroom, 5 days)

Spain, Madrid (IATA)
22 - 26 November, 2021
Register before 22 Aug, 2021 to take advantage of the 20% Early Bird discount. The price below includes this discount.
Please register by 01 Nov
All prices are before tax. Class no: 132501 English
Dev. Nations
USD 2,072
USD 2,664
USD 2,960

What you will learn

On completion of this course you will be able to:

  • Implement a safety culture throughout your organization
  • Apply the risk management cycle to your organization
  • Integrate safety into aerodrome operations by applying management controls to safety-critical processes
  • Understand how regulatory requirements, State concerns and State Safety Program (SSP) apply to SMS

Course content

  • Managing risk
    • Risk assessment tools
    • Acceptance of risk
    • Mitigating risk
  • Implementing SMS
    • Safety culture and policy
    • Hazard identification
    • Risk management
    • Investigating and auditing
    • Documenting and gathering data
  • Regulating SMS
  • Managing human factors
  • Role of the SSP in SMS implementation
  • ISO 9001 Quality Management Systems (QMS)
  • Reviewing the role of ISAGO

Download the Outline


  • Practical case-studies and exercises on risk management and SMS
  • Final exam

Who should attend

This course is recommended for:

  • Airport Managers
  • Station Managers
  • Airport authority representatives

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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