Passenger Fares and Ticketing - Intermediate (classroom)

You can also take this course online in a LIVE virtual classroom setting:

Did you know that in the past 5 years, 56 participants from 13 countries have taken this course with IATA?

About the course

4-day (12 hours) LIVE virtual classroom course

IATA Passenger Fares and Ticketing - Intermediate aviation training course

Air passengers are always searching for the lowest possible special fares, but cheap fares come with several challenging restrictions. Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course Code: TALF-40

Course format

  • This classroom course provides 4 days (32hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.


  • Participants must have completed the IATA Passenger Fares and Ticketing - Basic course and covered the core elements of the Mileage System Principle.
  • Recommended level is Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Passenger Fares and Ticketing - Intermediate (classroom)

United Kingdom, London (IATA)
12 - 15 December, 2022
Register before 11 Sep, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 20 Nov
All prices are before tax and include applicable discounts.
Class no: 163964
USD 1,344
USD 1,800
USD 2,000

What you will learn

Upon completing this course you will be able to:

  • Differentiate between normal and special fares
  • Identify types of pricing units
  • Apply the special fare Higher Intermediate Point (HIP) check
  • Construct special fares: one-way, round trip, circle trip, open jaw
  • Analyse fare notes and apply the most restrictive conditions
  • Determine and collect Q surcharges and stopover fees
  • Quote the lowest applicable special fare
  • Recognize Electronic Miscellaneous Document data elements

Course content

The key topics that are covered during this course include:

  • Carrier routing fares versus mileage fares
  • Fare note categories
  • Special fare analysis
  • Special fare quotes: one-way, round and circle trips, open jaw
  • Fare directionalities
  • Stopover and transfer fees
  • Q surcharges
  • Local combination of special fares versus end-on combinations
  • Reservation change fees and related charges
  • Recognizing Electronic Ticket (ET) and Electronic Miscellaneous Document (EMD) data elements


  • Interactive online assignments
  • Special fare exercises and analysis
  • Manual fare calculation and simulation

Who should attend

This course is recommended for:

  • Tariff/pricing analysts
  • Revenue accountants
  • Experienced ticketing staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Revenue Accounting and Control Diploma - Passenger Stream

Get the vital tools and techniques to protect your hard-earned revenue and improve your bottom-line.

  • English
  • Español

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