Passenger Fares and Ticketing - Intermediate (LIVE virtual classroom)



We also offer this course in-person at our Training Centers. Browse the CLASSROOM schedule to register

Did you know that in the past 5 years, 56 participants from 13 countries have taken this course with IATA?

About the course

4-day (12 hours) LIVE virtual classroom course

IATA Passenger Fares and Ticketing - Intermediate aviation training course

Air passengers are always searching for the lowest possible special fares, but cheap fares come with several challenging restrictions. Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.

Download the Outline

Course Code: TALF-40-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 12 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Participants must have completed the IATA Basic Passenger Fares and Ticketing course and covered the core elements of the Mileage System Principle.
  • Recommended level is Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Passenger Fares and Ticketing - Intermediate (LIVE virtual classroom)

Virtual Session Americas (IATA)
6 - 9 May, 2024
Please register by 22 Apr
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201080
USD 1,260
USD 1,620
USD 1,800

2 daily LIVE sessions:
9:30-11:00 & 11:30-13:00 Miami/Montreal
15:30-17:00 & 17:30-19:00 Geneva/Paris
17:30-19:00 & 19:30-21:00 Dubai
13:30-15:00 & 15:30-17:00 UTC
Please note that these timings may be subject to change.

Seats selling fast

Passenger Fares and Ticketing - Intermediate (LIVE virtual classroom)

Virtual Session EMEA (IATA)
9 - 12 September, 2024
Register before Jun 09, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 26 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201592
USD 1,008
USD 1,296
USD 1,440

What you will learn

Upon completing this course you will be able to:

  • Differentiate between normal and special fares
  • Identify types of pricing units
  • Apply the special fare Higher Intermediate Point (HIP) check
  • Construct special fares: one-way, round trip, circle trip, open jaw
  • Analyse fare notes and apply the most restrictive conditions
  • Determine and collect Q surcharges and stopover fees
  • Quote the lowest applicable special fare
  • Recognize Electronic Miscellaneous Document data elements

Course content

The key topics that are covered during this course include:

  • Carrier routing fares versus mileage fares
  • Fare note categories
  • Special fare analysis
  • Special fare quotes: one-way, round and circle trips, open jaw
  • Fare directionalities
  • Stopover and transfer fees
  • Q surcharges
  • Local combination of special fares versus end-on combinations
  • Reservation change fees and related charges
  • Recognizing Electronic Ticket (ET) and Electronic Miscellaneous Document (EMD) data elements


  • Interactive online assignments
  • Special fare exercises and analysis
  • Manual fare calculation and simulation

Who should attend

This course is recommended for:

  • Tariff/pricing analysts
  • Revenue accountants
  • Experienced ticketing staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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