Improve the On-Time Performance (OTP) of your station. Essential training for Station Managers working for ground service providers and self-handling airlines. This course helps you examine ground handling functions, from marshaling to pushback, check-in to deicing. Analyze the management responsibilities on the ramp and in the passenger and cargo terminals.
Please note: This virtual classroom course is under refinement.
The final course content may be slightly different than displayed. IATA reserves the right to change the course content without notice. Please see our Terms and Conditions.
Course code: TALP-02-VC
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We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
On completion of this course you will be able to:
Every participant receives a complimentary electronic copy of the latest IATA Airport Handling Manual (AHM)* as well as the IATA Ground Operations Manual (IGOM)*. These are indispensable field publications that you will refer to throughout this course and in your day-to-day duties.
* Please check the system requirements and technical specifications for the installation of the AHM and IGOM
The latest version of the AHM and IGOM software MS WINDOWS® downloads (single user license) represent a value of $728 included in the price of this course!
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.