Temperature Controlled Cargo Operations (LIVE virtual classroom)
You can also take this course in-person, in a classroom:
About the course
3-day (24 hours) LIVE virtual classroom course

Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Learn about the packaging requirements and the air cargo industry’s best practices for storing, accepting and handling time-and temperature-sensitive healthcare shipments. Following the requirements of the Quality Management Systems (QMS) applicable to the Healthcare and Air Cargo industries, apply these skills in practice scenarios and receive guidelines to create your own Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).
Course code: CEPH-02-VC
Course format
- The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
- The course will take you approximately 24 hours to complete and be held over 3 consecutive days.
- There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
- The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
- Student performance will be based on an assessment.
Technical requirements
Please verify your hardware, software and network to support your upcoming course with IATA Training.
Prerequisites
- Participants should have prior knowledge of air cargo procedures.
- Recommended level is Entry-level and Intermediate.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.
Virtual venues
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
4 additional classes are scheduled
Virtual Session EMEA (IATA)
30 November - 2 December, 2022
Register before 30 Aug, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 16 Nov
All prices are before tax and include applicable discounts.
Class no: 159943
English
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Virtual Session Asia (IATA)
19 - 21 December, 2022
Register before 18 Sep, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 05 Dec
All prices are before tax and include applicable discounts.
Class no: 159139
English
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What you will learn
Upon completing this course you will be able to:
- Anticipate the logistical and regulatory needs of the global healthcare industry
- Identify potential risks at critical points in the cold chain
- Prevent and manage temperature deviations at critical points in the cold chain
- Create your own Service Level Agreement (SLA) to clarify mutual expectations and minimize challenges within the cold chain
- Develop Standard Operating Procedures (SOP) that ensure consistency in your operations
- Summarize the air cargo industry’s best recommended practice - IATA Perishable Cargo Regulations (PCR) and Temperature Control Regulations (TCR)
Course content
The key topics that are covered during this course include:
- Regulatory environment and Healthcare industry requirements
- Procedures for handling time and temperature-sensitive healthcare shipments
- Temperature management and temperature excursions
- Critical control points in the healthcare supply chain
- Packaging technologies
- Use of SOPs and SLAs
- Use of the IATA Time and Temperature Sensitive handling label and Acceptance Checklist
Who should attend
This course is recommended for:
-
Managers and staff involved in air cargo
- Cargo quality
- Cargo terminal, ramp operations, and ground handling services
- Cargo reservations, sales and commercial analysis
Certificate awarded
An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma in:
Pharmaceutical Handling Diploma
Preparing you with the regulatory and operational foundations you need to start handling temperature-controlled shipments and show you how to build specialized pharmaceutical services into your daily operations.
- English
- Português
- Español
- 中文
Special Cargo Handling Diploma
Safely and efficiently handle special commodities.
- English
- Español
- 中文
- Português
- Français