These topics and more are covered in greater detail in the following traditional classroom course:

About

Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Learn about the packaging requirements and the air cargo industry’s best practices for storing, accepting and handling time-and temperature-sensitive healthcare shipments. Following the requirements of the Quality Management Systems (QMS) applicable to the Healthcare and Air Cargo industries, apply these skills in practice scenarios and receive guidelines to create your own Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs).

Course code: CEPH-02-VC

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 24 hours to complete and be held over 3 consecutive days.
• There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Participants should have prior knowledge of air cargo procedures.
• Recommended level is Entry-level and Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to login to your Training Account . Please have your login details ready.
• Register early and save up to 20% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

What you will learn

Upon completing this course you will be able to:

• Anticipate the logistical and regulatory needs of the global healthcare industry
• Identify potential risks at critical points in the cold chain
• Prevent and manage temperature deviations at critical points in the cold chain
• Create your own Service Level Agreement (SLA) to clarify mutual expectations and minimize challenges within the cold chain
• Develop Standard Operating Procedures (SOP) that ensure consistency in your operations
• Summarize the air cargo industry’s best recommended practice - IATA Perishable Cargo Regulations (PCR) and Temperature Control Regulations (TCR)

Course content

• Regulatory environment and Healthcare industry requirements
• Procedures for handling time and temperature-sensitive healthcare shipments
• Temperature management and temperature excursions
• Critical control points in the healthcare supply chain
• Packaging technologies
• Use of SOPs and SLAs
• Use of the IATA Time and Temperature Sensitive handling label and Acceptance Checklist

Who should attend

This course is recommended for:

• Managers and staff involved in air cargo
• Cargo quality
• Cargo terminal, ramp operations, and ground handling services
• Cargo reservations, sales and commercial analysis

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.