“The IOSA Airline Auditor Training enabled our team to adopt a more structured and evidence-based approach to auditing. It strengthened our internal capabilities and increased our confidence in assessing compliance across various operational areas."
Khalid Alfarqani, Quality Assurance Manager, SalamAir
As SalamAir continues to grow operationally and navigate an expanding regulatory environment, maintaining strong audit capabilities has become increasingly important. To support this objective, the airline invested in strengthening the technical expertise of its Quality Department - particularly in relation to IATA’s IOSA Program and its rigorous auditing framework.
To ensure the organization maintains the highest standards of compliance and audit effectiveness, SalamAir enrolled four members of its Quality Department in the IATA IOSA Auditor Training. The goal was clear: align internal audit practices with internationally recognized IOSA methodologies and equip auditors with the specialized skills required to assess operational disciplines effectively.
SalamAir at a Glance
SalamAir’s continued operational growth highlighted the need to further enhance the capabilities of its internal audit function. As regulatory expectations evolve and operational complexity increases, maintaining strong IOSA readiness and regulatory confidence became a key priority. The Quality Department recognized that strengthening auditors’ technical expertise and standardizing internal audit practices would help ensure consistent compliance monitoring across operational areas.
To address this need, SalamAir selected the IATA IOSA Auditor Training program. The program was considered the most appropriate option due to its global recognition, structured methodology, and strong focus on process-based auditing. The training session took place in person at the IATA Training Center in Abu Dhabi, offering participants the opportunity to engage directly with the instructor and fellow aviation professionals while exploring IOSA auditing methodologies in a practical learning environment.
Representing key operational auditing roles within the organization, four members of the Quality Department participated in the training with the objective of:
The training also provided participants with deeper insight into IOSA standards, auditing techniques, and industry best practices used across the aviation sector.
Since completing the IOSA training, SalamAir has strengthened its ability to conduct structured, evidence-based, and process-oriented internal audits.
The training has enabled the Quality team to:
The enhanced expertise has also supported the department’s approach of assigning dedicated auditors to specific operational disciplines. This allows auditors to develop deeper expertise in particular areas and provides more focused oversight of operational risks.
Overall, the investment in IOSA Auditor Training has reinforced SalamAir’s IOSA readiness and strengthened the credibility of its internal audit processes.
By aligning its auditing practices with internationally recognized standards, the airline has further embedded a strong safety and quality culture across the organization while ensuring sustained compliance with global aviation requirements.
Given the practical value and industry relevance of the program, the training is considered highly beneficial for airlines seeking to enhance their audit capabilities and maintain strong regulatory alignment.
SalamAir is Oman’s low-cost carrier, headquartered at Muscat International Airport. Since launching operations in 2017, the airline has rapidly expanded its network to connect Oman with destinations across the Middle East, Asia, and Europe. The airline operates a modern fleet of Airbus A320neo and A321neo aircraft and serves more than 40 destinations across over 15 countries, including key domestic routes within the Sultanate of Oman.
As a value-driven carrier, SalamAir focuses on providing affordable and flexible travel options while maintaining strong operational reliability and safety standards. In 2025 alone, the airline carried more than 3.4 million passengers and operated over 22,000 flights, reflecting its continued growth and expanding role in regional connectivity. Guided by its service philosophy “Travel Your Way,” SalamAir aims to make air travel more accessible while supporting Oman’s broader ambitions to strengthen tourism, trade, and global connectivity.
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