Management of Training (classroom)



You can also take this course online in a LIVE virtual classroom setting: Take a look at the LIVE VIRTUAL CLASSROOM schedule

Did you know that in the past 4 years, 166 participants from 42 countries have taken this course with IATA?

About the course

4-day (32 hours) classroom course

IATA Management of Training aviation training course

Ready to take your team and organization to the next level? This training will provide you with the knowledge on how to develop strategic managerial skills and concepts, which positions training at the heart of organizational growth and continuous improvement. For training to become fully accepted as an integral part of the organization’s operating plan, it must be recognized as a function that makes a positive contribution to the success of the organization, within its cost limitations. Through its various activities, the training unit promotes human performance improvement as a way of helping organizations achieve their objectives. This training reviews the changes that have taken place in the workplace generally, their impact on training and how best to promote learning. The role of the training manager and their ability to work well with others is a key part of the overall effectiveness of the role. A great deal of what occurs in training involves working with others and creating success through strong interpersonal interaction. With the right setup and training culture within the organization, you and your team can take your organization to the next level.

Download the Outline

Course code: TAPH-04

Course format


  • Recommended level is Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Management of Training (classroom)

Switzerland, Geneva (IATA)
25 - 28 April, 2023
Register before Apr 04, 2023 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 04 Apr
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172210
USD 1,790
USD 2,330
USD 2,600
Last few seats

1 additional classes are scheduled

Management of Training (classroom)

Singapore, Singapore (IATA)
17 - 20 October, 2023
Register before Apr 17, 2023 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 26 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172531
USD 1,418
USD 1,823
USD 2,025

What you will learn

On completion of this course you will be able to:

  • Demonstrate your ability to influence management decisions on training and development
  • Develop strategic plans for program development, maintenance and renewal
  • Exercise better financial management
  • Demonstrate your management of training resources
  • Recognize key concepts and lessons on integrating computer technology into training

Course content

The key topics that are covered during this course include:

  • From training to learning in organizations
  • Business and operational models for training
  • Systems thinking and a systemic approach to managing training
  • Training for organizational improvement: developing a strong vision
  • Strategic and operational planning


  • Group work
  • Case Studies
  • Discussions

Who should attend

This course is recommended for:

  • HR professionals
  • Training and development managers (internal or commercial purposes)

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.



Mr. Bernard Piens, Training Manager, SN Brussels
The course provided me with an opportunity to objectively analyze our company methods and determine what must be changed for our training function to become more effective in delivering our organizational goals.

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