A fee-based business model is essential for travel agencies and significantly enhances their profitability. In this course, you will learn the general trends and best practices in the implementation or setting of agency fees, the various types of fees collected by travel agencies, and the best way to communicate them to customers. This course also explains the evolution in the role of the travel agent, the airline industry business model, and the role of the travel customer. Additionally, it communicates complex information, such as how to compute, market, explain, defend, and ultimately charge transaction fees, and will prepare you for this course examination.
Course code: TTTG-13
Considerable discounts are available for multiple purchases (30+ users) of this course. To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management. Please contact us for more information.
Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.
Upon completing this course you will have the skills to:
The key topics that are covered during this course include:
This course is recommended for:
Upon successful completion of the exam/assessment, you will be awarded a Certificate that you can print for your records.
Please read the General Information on Self-study exams.
Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.