IATA Bookshelf
Most electronic training materials (e-books) are hosted on the IATA Bookshelf. IATA course books and manuals hosted on the IATA Bookshelf can be read on any device or browser at any time as long as you have an internet connection. Once your course payment has been received by IATA* you will be sent instructions on how to access your course book and/or manual through the IATA Bookshelf.
If you choose to download the course book and/or manual for offline reading, please note that they have a single-user license and you will only be able to download it onto one device (e.g., desktop computer, laptop, tablet…). Please make sure to download it onto the same device that you will use during the IATA Training course and exam.
e-book
Some training materials (e-books) are available for download from your IATA Training User Account upon payment confirmation by IATA Finance. Once your order is confirmed, we recommend that you download the e-book as soon as possible. After you pass the exam, consume all exam attempts, or once your course enrollment validity expires, the e-book and any other files or links associated with your course enrollment will no longer be available on your User Account.
e-learning
Please find the full list of e-learning courses available on our e-learning page www.iata.org/training-elearning.
With the exception of the courses listed below, your electronic learning materials will be accessible in your IATA Training User Account upon payment confirmation by IATA Finance.
For Harvard ManageMentor© (HMM) courses, instructions are provided on self-registration upon payment confirmation by IATA.
Please note: Any e-learning materials associated with your course enrollment will no longer be available in your User Account once you pass the exam, consume all exam attempts, or your course enrollment validity expires. Access to the HMM© platform is valid for 6 months (enrollment validity) from the date access is provided.
For the following e-learning courses, access details to your e-learning materials will be emailed to you within 5 business days upon payment confirmation by IATA Finance. E-mails will be sent by one of the following vendors:
- Amadeus Altéa DCS: The Amadeus
- BSP courses: The Travel Campus
- Embry-Riddle courses: The Embry Riddle University
- Project Management course: The McGill University
List of courses
- BSP Agent Billing Reports and Procedures
- BSP Agent Remittance Procedures
- BSP Essentials for Travel Agents
- BSP Essentials for Travel Agents - Final Examination
- BSP Standard Documents and Procedures
- IATA - Embry-Riddle Aviation Management Certificate
- IATA - Embry-Riddle Supply Chain Management Certificate
- Introduction to BSPlink
- Introduction to BSP System and Language
- Passenger Ground Services with Amadeus Altéa DCS (access to the Amadeus Altéa DCS platform only )
- Project Management: From Principles to Practice