Need Help?
You can choose to study e-book courses with the help of an instructor
Need Help?
IATA's self-study courses can be completed with the help of an Instructor at one of our Partner locations.
IATA Training’s extensive range of partners strongly extends and complements IATA's reach, with local contacts and an understanding of the market trends and needs. Some partners deliver through local expert instructors.
The conducive learning environment includes formal classes, student collaborative projects, and a range of different activities that facilitate continuous learning. Acquire skills beyond knowledge and have your progress monitored and linked to learning objectives, giving you every opportunity for exam success. When combined with other products, partner-taught courses can lead to a diploma qualification.
Get help studying your self-study course at an IATA Authorized Training Center where language adaptations to local markets are available.
E-book exams
Examinations are completed online and will either be supervised (OERS) or unsupervised. You can find this information on each course web page. Be sure to read the general information on Self-study exams.
Useful exam information
Found 63 courses and diplomas
Leadership & Management Training Program Diploma
Enhance your critical business knowledge and skills through this highly-acclaimed training program.
Live Animals Regulations (LAR) course with LAR Manual
Use IATA's Live Animals Regulations manual to ship live animals safely and to comply with industry standards.
- English
- 中文
Managing the Travel Business Diploma
Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies
Managing the Travel Business Diploma (self-study)
Learn more about management roles and responsibilities in the travel industry, how to motivate and inspire employees, improve your negotiation skills and understand how to provide special interest travel and tour production.
Managing the Travel Business Diploma for the Leadership & Management Program
Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies
Passenger Experience Excellence Diploma
Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.
Passenger Ground Services
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Passenger Ground Services for the Leadership & Management Training Program
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Passenger Ground Services with Amadeus Altéa DCS
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Revenue Accounting and Control Diploma - Passenger Stream
Get the vital tools and techniques to protect your hard-earned revenue and improve your bottom-line.
Serving the Travel Customer
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
Travel and Tourism Consultant Diploma
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
Travel and Tourism Consultant Diploma (self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
Travel and Tourism Consultant Diploma for the Leadership & Management Training Program
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
Travel Sales and Operations Diploma (self-study)
Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma.