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Airport Handling Manual

The Airport Handling Manual (AHM) is your definitive source for the industry-approved policies and standards covering all facets of safe and efficient ground operations.

The AHM & the IATA Ground Operations Manual (IGOM) are now stand-alone, interdependent products which are also available as combos. The AHM is policy driven and focuses on “what to do”. The IGOM is procedure driven, focusing on “how to do”. 

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Industry approved ground operations standards

The only industry-approved standards for safe and efficient airport operations, and the reference for the latest ground handling policies and safety guidelines for above and below the wing operations. AHM also includes the only industry-recognized contract template, the Standard Ground Handling Agreement (SGHA) and the suggested template for Service Level Agreement (SLA).

By applying these standards, organizations benefit from:

  • Enhanced safety performance
  • Access to the best practices, reviewed, discussed and approved by fellow industry professionals from airlines, ground service providers and manufacturers
  • Get access to the latest fillable forms and checklist for audits, reporting, agreements and SLAs
  • Identify opportunities for applying the latest operating procedures and streamline ground operations 


Who should use the AHM?

  • Airlines 
  • Airports 
  • Ground handlers 












Our most popular formats of the AHM are listed below:

2020 AHM40 Windows EN
Media
Windows
Edition
40th (2020)
Language
English
Regular Price
US $600
Notes
9343-40 - Quicker delivery and avoid postage fees. Includes the Toolbox with SGHA and other forms. More info on features, go to www.iata.org/elibrary. Available mid November 2019.
2020 AHM40 Mobile EN
Media
Mobile
Edition
40th (2020)
Language
English
Regular Price
US $600
Notes
9340-40 - Ideal for non-PC devices. However does not include the toolbox which hosts the SGHA and forms. More info on features, go to www.iata.org/elibrary. Available mid November 2019.
2020 AHM40 Book EN
Media
Book
Edition
40th (2020)
Language
English
Regular Price
US $610
Notes
9099-40 - Available end November 2019.

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