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IATA Ground Operations Manual

​The Standard for Ground Handling Procedures - 8th edition available to order!

The IGOM is your definitive source for the latest industry-approved standards harmonizing ground handling processes and procedures for frontline personnel.

The IGOM & the Airport Handling Manual (AHM)​ are once again available as stand-alone, interdependent products which are also available as combos.

The IGOM is procedure driven, focusing on “how to do it”.

The AHM is policy driven and focuses on “what to do”.​

Products & Pricing Why IGOM? Documentation More on Ground Ops

The IGOM and AHM are now available separately and/or as combos. Select any number of combinations that meet your organization's requirements. Pre-order using the links below. The material numbers are listed to assist ordering the correct products. IGOM volume discounts are available including IGOMs that are part of an AHM-IGOM combo (IGOM part only). Benefit from a 10% discount for 5-9 units, 20% for 10-24 units, 30% for 25-99 units and 40% for 100 units or more.

The “Mobile” media format is an option once again. It enables you to access AHM & IGOM on all popular platforms (Windows, Mac, iOS, Android), across multiple devices (desktops, laptops and tablets) removing installation challenges.  However, unlike the “Windows” version, please note it does not include the Toolbox feature hosting checklists, forms and for the AHM, the SGHAs.

The IATA eLibrary is an umbrella name for three electronic media formats: the aforementioned Mobile and Windows as well as the Floating License. Find out more about their features, Tech Specs and other useful information.

2020 IGOM09 Book EN
Media
Book
Edition
9th (2020)
Language
English
Regular Price
US $143
Notes
9399-09 - Available late November 2019. For IGOM-AHM combos, go to www.iata.org/ahm
IATA Ground Operations Manual
Media
Book
Edition
8th (2019)
Language
English
Regular Price
US $143
Notes
9399-08 - For IGOM-AHM combos, go to www.iata.org/ahm
2020 IGOM09 Combo (Book & Windows) EN
Media
Book and WEB Download
Edition
9th (2020)
Language
English
Regular Price
US $265
Notes
9401-09 - The "Windows" format is the same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available late November 2019.
IATA Ground Operations Manual Combo
Media
Book & Windows
Edition
8th (2019)
Language
English
Regular Price
US $266
Notes
9401-08 - The "Windows" format is the same application as the CD which has been discontinued. Quicker delivery by email and avoid postage fees. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 IGOM09 Book RU
Media
Mobile
Edition
9th (2020)
Language
English
Regular Price
US $132
Notes
9400-09 - Available late December 2019. For IGOM-AHM combos, go to www.iata.org/ahm
2020 IGOM09 Floating EN
Media
Floating License
Edition
9th (2020)
Language
English
Regular Price
US $660
Notes
9397-09 - For more information such as features & tech specs, go to www.iata.org/floating-license. Requires your IT department's support. Available mid November 2019.
2020 IGOM09 Windows EN
Media
Windows
Edition
9th (2020)
Language
English
Regular Price
US $132
Notes
9402-09 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available mid November 2019.
IATA Ground Operations Manual
Media
Floating License
Edition
8th (2019)
Language
English
Regular Price
US $675
Notes
9397-08 - For more information such as features & tech specs, go to www.iata.org/floating-license. Requires your IT department's support.
IATA Ground Operations Manual
Media
Mobile
Edition
8th (2019)
Language
English
Regular Price
US $135
Notes
9400-08 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary.
IATA Ground Operations Manual
Media
Windows
Edition
8th (2019)
Language
English
Regular Price
US $135
Notes
9402-08 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 IGOM09 Book ZH
Media
Book
Edition
9th (2020)
Language
Chinese
Regular Price
US $156
Notes
9394-09 - Available late December 2019. For IGOM-AHM combos, go to www.iata.org/ahm
IATA Ground Operations Manual
Media
Book
Edition
8th (2019)
Language
Chinese
Regular Price
US $156
Notes
9394-08 - For IGOM-AHM combos, go to www.iata.org/ahm
2020 IGOM09 Book FR
Media
Book
Edition
9th (2020)
Language
French
Regular Price
US $156
Notes
9457-09 - Available late December 2019. For IGOM-AHM combos, go to www.iata.org/ahm
IATA Ground Operations Manual
Media
Book
Edition
8th (2019)
Language
French
Regular Price
US $156
Notes
9457-08 - For IGOM-AHM combos, go to www.iata.org/ahm
2020 IGOM09 Book ES
Media
Book
Edition
9th (2020)
Language
Spanish
Regular Price
US $156
Notes
9461-09 - Available late December 2019. For IGOM-AHM combos, go to www.iata.org/ahm
2020 IGOM09 Book RU
Media
Book
Edition
9th (2020)
Language
Russian
Regular Price
US $120
Notes
9390-09 - Available late December 2019. For IGOM-AHM combos, go to www.iata.org/ahm
IATA Ground Operations Manual
Media
Book
Edition
8th (2019)
Language
Russian
Regular Price
US $91
Notes
9390-08 - Available 19 December 2018. For IGOM-AHM combos, go to www.iata.org/ahm
IATA Ground Operations Manual
Media
Book
Edition
8th (2019)
Language
Spanish
Regular Price
US $156
Notes
9461-08 - Available 21 December 2018. For IGOM-AHM combos, go to www.iata.org/ahm
2020 IGOM09 Windows RU
Media
Windows
Edition
9th (2020)
Language
Russian
Regular Price
US $110
Notes
9496-09 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Windows
Edition
8th (2019)
Language
Russian
Regular Price
US $85
Notes
9496-08 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 IGOM09 Windows ZH
Media
Software Application
Edition
9th (2020)
Language
Chinese
Regular Price
US $145
Notes
9502-09 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Windows
Edition
8th (2019)
Language
Chinese
Regular Price
US $146
Notes
9502-08 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 IGOM09 Windows FR
Media
Windows
Edition
9th (2020)
Language
French
Regular Price
US $145
Notes
9504-09 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Windows
Edition
8th (2019)
Language
French
Regular Price
US $146
Notes
9504-08 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 IGOM09 Windows ES
Media
Windows
Edition
9th (2020)
Language
Spanish
Regular Price
US $145
Notes
9510-09 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Windows
Edition
8th (2019)
Language
Spanish
Regular Price
US $146
Notes
9510-08 - Same application as the CD which has been discontinued. Now delivered by email which is quicker and avoids freight charges. Includes the Toolbox. More info on features, go to www.iata.org/elibrary.
2020 IGOM09 Mobile RU
Media
Mobile
Edition
9th (2020)
Language
Russian
Regular Price
US $110
Notes
9601-09 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Mobile
Edition
8th (2019)
Language
Russian
Regular Price
US $85
Notes
9601-08 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available 27 December 2018.
IATA Ground Operations Manual
Media
Mobile
Edition
8th (2019)
Language
Chinese
Regular Price
US $146
Notes
9689-08 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available 27 December 2018.
2020 IGOM09 Mobile FR
Media
Mobile
Edition
9th (2020)
Language
French
Regular Price
US $145
Notes
9691-09 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Mobile
Edition
8th (2019)
Language
French
Regular Price
US $146
Notes
9691-08 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available 27 December 2018.
2020 IGOM09 Mobile ES
Media
Mobile
Edition
9th (2020)
Language
Spanish
Regular Price
US $145
Notes
9707-09 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.
IATA Ground Operations Manual
Media
Mobile
Edition
8th (2019)
Language
Spanish
Regular Price
US $146
Notes
9707-08 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available 27 December 2018.
2020 IGOM09 Mobile ZH
Media
Mobile
Edition
9th (2020)
Language
Chinese
Regular Price
US $145
Notes
9689-09 - No installation challenges, available on non-PC devices. However does not include the toolbox. More info on features, go to www.iata.org/elibrary. Available mid December 2019.

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