Passenger Interline Accounting and Control

5-day (40 hours) classroom course

Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and the associated IATA Resolutions. IATA’s Passenger Interline Accounting & Control course helps you to understand and apply RAM resolutions so that you will receive the correct revenue from interline settlement. Achieve revenue improvement by eliminating unnecessary rejections and disputes.

Course code: FIC003VEEN02

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Take this course at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Recommended level is Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

On completion of this course, you will be able to:

• Gain comprehensive knowledge on how to enhance billing and settlement processes
• Learn how to perform interline accounting tasks at an advanced level
• Correctly use rejection memos and correspondence
• Reduce losses by minimizing rejections and disputes
• Explain how the RAM is structured, and where to find the applicable governing rules

The key topics that are covered during this course include:

• Categories of Interline activity:
  • Fares to be used in billings
  • Currency conversion
  • The lowest applicable fare
  • Rerouting billing rules
  • Interline billing and refunds
  • Billing taxes, fees and charges (TFCs)
  • Relevant IATA Resolutions
  • Key RAM rules
  • Application of source and reason codes
  • Making supplementary billings
  • Billing and Credit Memos
  • Rejections and correspondence
• Time limits for billing and rejection

This course is recommended for:

• Managers, supervisors and officers dealing with interline billings, rejections and disputes
• Revenue accounting managers
• Senior revenue analysts
• Interline accountants and auditors
• Airlines with new or existing interline relationships

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.