Cargo Accident Investigation and Prevention

5-day (20 hours) LIVE virtual classroom course

Air cargo accidents must be taken very seriously. They require immediate attention upon occurrence. It is crucial to identify the root causes of the incident as soon as possible, in order to avoid re-occurrence whilst adjusting the safety management system of the organization. A good investigation often leads to improved prevention. IATA’s Cargo Accident Investigation and Prevention course will provide you with the necessary tools and techniques to complete a professional cargo accident investigation process taking into account both the process and the human factor involved. The course follows a model similar to accident investigation and is based on ICAO Annex 13.

Course Code: CGC021VCEN02

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.


• The course will take you approximately 20 hours to complete and be held over 5 consecutive days.


• There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.


• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.


• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Recommended level is Intermediate and Advanced.


• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.


• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Upon completion of this course you will be able to:

• Investigate accidents and incidents properly
• Interview and analyse ramp and warehouse accident scenarios
• Improve your interviewing and questioning skills
• Use management tools for accident prevention
• Drive a safer work environment

The key topics that are covered during this course include:

• Reporting of accidents and incidents
• How to investigate accidents and incidents
• Approaches to interviewing people involved directly vs. witnessed by cargo safety
• Providing an understanding of human behavior and communication skills
• Introduction to ICAO investigations requirements
• Creating awareness of ICAO Airport and Cargo Operating Environment
• Introduction to categories of accidents and accident investigation levels
• Providing an understanding of organizational culture
• Erosion of safety margins and defenses
• Accident prevention plans

This course is recommended for:

• Warehouse personnel
• Cargo safety managers
• Safety officers
• Front Line Supervisors

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.