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About the course
With more than 1 billion international trips each year, the travel industry offers travel professionals excellent business opportunities. This course will help you take advantage of these opportunities by improving your skills in supervising and managing people and by building business relationships based on win-win negotiating strategies. Learn how to be competitive by developing new products and market them effectively. You will also gain insight on agency accounting procedures to build business plans that lead to good financial health.
This training program combines IATA's Managing the Travel Business course with Harvard ManageMentor© (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.
Course code: TTTG-10-HMMD
IATA Managing the Travel Business course
Please note: Once you have completed the exam you will no longer have access to the course content, and after the 12-month enrollment validity expires you will no longer have access to the course content, nor will you be able to take the exam.
10 HMM© courses
If you would prefer to study this course with the help of a local trainer, enrol at an IATA Authorized Training Center near you.
Important: Please note that if you are purchasing courses for more than one person, a Training Account must be created for each individual. Registration and payment must be made through each individual Training Account. You may pay for multiple individuals by using one credit card or bank transfer in each individual’s users Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual order. If you are a company wishing to purchase courses for 10 or more employees, please Contact our Customer Service representatives for more information on how to register multiple users.
Upon completing this course you will have the skills to:
The key topics that are covered during this IATA course include:
This valuable online reference tool used by companies around the world will help you handle day-to-day management issues. The Harvard ManageMentor© content summary provides an outline of the courses which offer on-demand features to help you achieve more on the job:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants successfully passing the final IATA exam.
Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.
A Harvard ManageMentor© Certificate of Completion is awarded for each module, provided you obtain a passing grade of 70%. You may track your progress within the HMM© platform.