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The IATA Operational Safety Audit (IOSA) Program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.

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The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. This has saved the industry over 6,400 redundant audits and continues to lead to extensive cost-savings for IOSA participating airlines. All IATA members are IOSA registered and must remain registered to maintain IATA membership.

IOSA and the Risk-Based Approach

In 2024, IOSA transitioned into a risk-based model, focusing on safety risks, specific to the auditee, rather than applying a "one-size-fits-all" approach. IOSA now delivers an audit scope that will be tailored for each airline. Furthermore, the new approach introduces a maturity assessment of the airline's safety-critical systems and programs.

Our vision is to make IOSA the leading operational safety audit program in an accident-free world

IOSA Strategic Pillars

Safety

  • Improve global safety levels
  • Lead operational safety standard
  • Support implementation of SMS
  • Adopt applicable ICAO safety requirements

Effectiveness

  • Minimize the number of redundant audits
  • Continuously improve effectiveness of IOSA program
  • Build a robust audit program infrastructure
  • Seek opportunities to simplify the program processes

Integrity

  • Protect and promote the integrity of the IOSA program
  • Apply and continuously strengthen control over audit processes
  • Continue to meet IATA strategic objectives
  • Exercise effective oversight over audit program

Benefits for Airlines and Regulators

  • Quality audit program under stewardship of IATA
  • Continuous updating of standards to reflect regulatory revisions and best practices
  • Elimination of audit redundancy, reducing costs and audit resource requirements
  • Structured audit methodology, standardized checklists

 

IOSA Program

IOSA Registry

Check out the IOSA Registry with over 450 registered airlines on the IATA Connect platform.

 

IOSA Documentation

Find all the documentation related to the implementation and renewal of your IOSA audit.

 

Need Additional Information?

If you have any questions, do not hesitate to contact us at iosa@iata.org

Got feedback? Connect with our Safety Quality and Compliance team at CR-OSS@iata.org.