The #1 source for the regulations, standards and best practices in air transport


While the IATA manuals are necessary for compliance with international legislation, user feedback from small to large companies has shown that they are also useful in improving operational performance and reducing risks. As a reliable source for international standards, the IATA manuals have become the primary source of information for air transport standards. Learn more 

 


Search Manuals, Standards & Regulations

Found 77 Publications

API-PNR Toolkit

The Passenger Data Toolkit includes presentations and videos, dynamic checklists and reference material to help you design passenger efficient data programs

  • Publication
  • Free
  • Passenger Experience
  • Security
  • Free

Aviation Charges Intelligence Center (ACIC)

The Aviation Charges Intelligence Center (ACIC) is a comprehensive tool to manage airport charges and fees

  • Publication
  • Airport Infrastructure
  • Airline Operations

Baggage ID

IATA Airline Baggage Identification Chart is used for baggage claim forms distributed among passengers.

  • Publication
  • Airline Operations

Baggage Reference Manual (BRM)

The baggage reference manual (BRM) helps manage baggage operations, presenting potential issues that occur along a baggage chain and ways to solve them.

  • Publication
  • Passenger Experience
  • Airline Operations

Best Industry Practices for Aircraft Decommissioning (BIPAD)

IATA’s BIPAD manual provides guidance on managing aircraft decommissioning in an economically sensible way, meeting all relevant regulations and avoiding safety and environmental risks.

  • Publication
  • Sustainability
  • Airline Operations

Billing and Settlement Plans (BSPs) Data Interchange Standards

DISH is the global data interchange standard implemented by all Billing Settlement Plans (BSPs)

  • Publication
  • Retailing & Finance

Cabin Operations Safety Guide

The IATA Cabin Operations Safety Guide is intended to give airlines the tools they need to create and update safety procedures and policies.

  • Publication
  • Safety

Cargo Agency Conference Resolution Manual

This Cargo Agency Conference Resolution Manual (CACRM) includes all amendments adopted at the Cargo Agency Conference.

  • Publication
  • Cargo

Cargo Claims & Loss Prevention Handbook

The Cargo Claims and Loss Prevention Handbook (CCLPH) explains the entire claims process from the time the claim is received until it is settled.

  • Publication
  • Cargo

Cargo Services Conference Resolution

The Cargo Services Resolution Manual (CSCRM) includes all amendments adopted by the Cargo Agency Conference.

  • Publication
  • Cargo