Search Standard, Manual & Guidelines

Found 95 Publications

API-PNR Toolkit

The Passenger Data Toolkit includes presentations and videos, dynamic checklists and reference material to help you design passenger efficient data programs

  • Publications
  • Free
  • Security
  • Free

Aviation Charges Intelligence Center (ACIC)

The Aviation Charges Intelligence Center (ACIC) is a comprehensive tool to manage airport charges and fees

  • Publications
  • Airport Infrastructure
  • Operations

Aviation Cyber Security Toolkit

The aviation cyber security toolkit provides the tools & guidance for implementing a robust cyber security management system.

  • Publications
  • Security

Baggage ID

IATA Airline Baggage Identification Chart is used for baggage claim forms distributed among passengers.

  • Publications
  • Operations

Baggage Reference Manual (BRM)

The baggage reference manual (BRM) helps manage baggage operations, presenting potential issues that occur along a baggage chain and ways to solve them.

  • Publications
  • Passenger Experience
  • Operations

Best Industry Practices for Aircraft Decommissioning (BIPAD)

IATA’s BIPAD manual provides guidance on managing aircraft decommissioning in an economically sensible way, meeting all relevant regulations and avoiding safety and environmental risks.

  • Publications
  • Free
  • Environment
  • Operations
  • Free

Billing and Settlement Plans (BSPs) Data Interchange Standards

DISH is the global data interchange standard implemented by all Billing Settlement Plans (BSPs)

  • Publications
  • Airline Distribution

Cabin Safety Guide

The IATA Cabin Operations Safety Best Practices Guide is intended to give airlines the tools they need to create and update safety procedures and policies, using a global range of references and expert opinions.

  • Publications
  • Safety & Flight Operations

Cargo Agency Conference Resolution Manual

This Cargo Agency Conference Resolution Manual (CACRM) includes all amendments adopted at the Cargo Agency Conference.

  • Publications
  • Cargo

Cargo Claims & Loss Prevention Handbook

The Cargo Claims and Loss Prevention Handbook (CCLPH) explains the entire claims process from the time the claim is received until it is settled.

  • Publications