96% of participants agree that our instructors are experts in their fields
Certification & Accreditation
ISO 9001:2015 certified
IATA Training is ISO 9001:2015 certified for Leadership; Business Development; Training Partners Management; Product Development; Instructor Management; Training Operations; and Training Center Tasks.
ISO 9001:2015 specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
In 2018, the IATA Training Centers in Montreal and Miami were both awarded ACCET Accreditation for their classroom courses, with eligibility for government funding programs for U.S.-based companies.
Founded in 1974, the Accrediting Council for Continuing Education & Training (ACCET) has been continuously recognized by the U.S. Department of Education as a reliable authority on educational quality since 1978. ACCET strives to identify, evaluate, and enhance the delivery of continuing education and training through an independent peer-evaluation process. With a global reach, ACCET’s expansive scope is designed to support a diverse array of non-traditional post-secondary educational providers.
We strive to design courses that promote active learning and avoid the learner’s passive assimilation of the course content. Throughout our courses, we encourage ongoing and frequent instructor-participant interactions, learner-content interactions, and learner-learner interactions.
We promote learner self-responsibility and, whenever possible, we encourage participants to include their personal learning objectives in the course activities to maximize learning outcomes and drive real-life results. This offers multiple opportunities for learners to experience, observe, conceptualize and experiment with the content.
Practical and relevant training for professional development
We train professionals to obtain real business results. Our courses are designed by industry experts to equip students with skills they can immediately apply in the workplace.
Our global reach
- State-of-the-art Training Centers, with over 300 IATA Instructors from around the world
- Training available in classroom, in-house, in virtual classroom, and self-study formats
- Hundreds of IATA Global Training Partners around the world
- Instruction in English, French, Spanish, and Mandarin