Airline Commercial Management for Operations Professionals (classroom)

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CLASSROOM

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About the course

3-day (24 hours) classroom course

IATA Airline Commercial Management for Operations Professionals aviation training course

The Airline Commercial Management for Operations Professionals course offered by IATA is tailored to meet the needs of individuals working in airline operations and those who are new to the aviation industry and wish to understand how commercial decisions affect airline operations and vice versa. The course provides you with a comprehensive overview of airline commercial operations, including major commercial decisions and functions. It emphasizes the importance of teamwork, coordination, and communication in ensuring the efficient, effective, and compliant execution of airline schedules and customer services.

Download the Outline

Course Code: TCVG-93

Course format

Prerequisites

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Airline Commercial Management for Operations Professionals (classroom)

Netherlands, Amsterdam (IATA)
18 - 20 December, 2023
Register before Nov 27, 2023 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 27 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 186858
English
USD 1,210
USD 1,590
Regular
USD 1,775

Find out more about our IATA Training Center in Amsterdam, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Amsterdam.

4 additional classes are scheduled

Airline Commercial Management for Operations Professionals (classroom)

United Kingdom, London (IATA)
29 - 31 January, 2024
Register before Oct 29, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 08 Jan
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200783
English
USD 1,048
USD 1,352
Regular
USD 1,500

Find out more about our IATA Training Center in London hosted by Imperando, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in London.

Airline Commercial Management for Operations Professionals (classroom)

United States, Miami (IATA, ACCET Accredited)
28 - 30 May, 2024
Register before Nov 28, 2023 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 07 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200850
English
USD 983
USD 1,268
Regular
USD 1,406

Find out more about our ACCET Accredited IATA Training Center in Miami, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Miami.

Accett

Airline Commercial Management for Operations Professionals (classroom)

Singapore, Singapore (IATA)
16 - 18 September, 2024
Register before Mar 16, 2024 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 26 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201670
English
USD 983
USD 1,268
Regular
USD 1,406

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

Airline Commercial Management for Operations Professionals (classroom)

Italy, Milan (PRO-HST)
11 - 13 November, 2024
Register before May 11, 2024 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200552
English
USD 983
USD 1,268
Regular
USD 1,406

Find out more about our IATA Training Center in Milan hosted by Professionals' Solutions, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Milan.

What you will learn

Upon completing this course you will be able to:

  • Describe the typical airline organizational structure, identify key commercial functions and explain how and why they work closely with Ops teams
  • Explain the logic of how airlines generate revenues and manage operating costs and identify how operational design and performance directly affects commercial and financial results of an airline
  • Recognize the effect of fleet selection, schedule efficiency and crew utilization on airline profit and describe how 3rd party suppliers are contracted in outstations and the cost implications for airlines
  • Describe how airline commercial decisions are made and why they require cross-functional project management with all departments

Course content

The key topics that are covered during this course include:

  • Airline commercial management principles
  • Impact of fleet and network on profitability
  • Supplier relations from commercial perspective
  • Operational cost management and efficiency
  • Impact of new technologies on airline product
  • Cross-functional initiatives and coordination

Activities

  • Self-study material
  • Exercises, case studies
  • Assessment

Who should attend

This course is recommended for:

  • Flight and cabin operations professionals
  • Engineers, MRO and tech services managers
  • Ops managers (GO, OCC, Safety, Compliance)
  • New and aspiring aviation industry entrants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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