Airline Commercial Management for Operations Professionals (classroom)

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CLASSROOM

You can also take this course online in a LIVE virtual classroom setting: Take a look at the LIVE VIRTUAL CLASSROOM schedule

About the course

3-day (24 hours) classroom course

IATA Airline Commercial Management for Operations Professionals aviation training course

The Airline Commercial Management for Operations Professionals course offered by IATA is tailored to meet the needs of individuals working in airline operations and those who are new to the aviation industry and wish to understand how commercial decisions affect airline operations and vice versa. The course provides you with a comprehensive overview of airline commercial operations, including major commercial decisions and functions. It emphasizes the importance of teamwork, coordination, and communication in ensuring the efficient, effective, and compliant execution of airline schedules and customer services.

Download the Outline

Course Code: TCVG-93

Course format

Prerequisites

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Airline Commercial Management for Operations Professionals (classroom)

United States, Miami (IATA, ACCET Accredited)
11 - 13 September, 2023
Register before Jun 11, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 186874
English
USD 1,048
USD 1,352
Regular
USD 1,500

Accett

The IATA Training Center in Miami is ACCET Accredited

Miami Training Center Information

1 additional classes are scheduled

Airline Commercial Management for Operations Professionals (classroom)

Netherlands, Amsterdam (IATA)
18 - 20 December, 2023
Register before Jun 18, 2023 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 27 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 186858
English
USD 983
USD 1,268
Regular
USD 1,406

What you will learn

Upon completing this course you will be able to:

  • Describe the typical airline organizational structure, identify key commercial functions and explain how and why they work closely with Ops teams
  • Explain the logic of how airlines generate revenues and manage operating costs and identify how operational design and performance directly affects commercial and financial results of an airline
  • Recognize the effect of fleet selection, schedule efficiency and crew utilization on airline profit and describe how 3rd party suppliers are contracted in outstations and the cost implications for airlines
  • Describe how airline commercial decisions are made and why they require cross-functional project management with all departments

Course content

The key topics that are covered during this course include:

  • Airline commercial management principles
  • Impact of fleet and network on profitability
  • Supplier relations from commercial perspective
  • Operational cost management and efficiency
  • Impact of new technologies on airline product
  • Cross-functional initiatives and coordination

Activities

  • Self-study material
  • Exercises, case studies
  • Assessment

Who should attend

This course is recommended for:

  • Flight and cabin operations professionals
  • Engineers, MRO and tech services managers
  • Ops managers (GO, OCC, Safety, Compliance)
  • New and aspiring aviation industry entrants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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