IATA’s Diploma for Commercial Management in Aviation is designed for operations and other non-commercial professionals in the aviation industry. It focuses on building awareness and skills for understanding how and why airlines make commercial decisions and how such decisions impact operational quality and performance of an airline. The primary objective is to understand the logic and fundamental principles of how airlines generate revenues and manage operating costs to create value. By completing this diploma program, graduates will have an opportunity to consider a career change to move to a commercial role within the air travel value chain.
Upon completion of this diploma you will be able to:
A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.
If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry.
Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations.
Learn the fundamental concepts and most valuable strategies for creating a successful business case.
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue.
Learn how commercial decisions affect airline operations and vice versa.
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
Gain in-depth understanding of the most common constraints and challenges in airline scheduling.