Some of these topics are also explored in the following virtual classroom course:

About

Understand how the airline industry works with this highly interactive 3-day course, using a mixture of modules on different aviation topics, classroom discussions, and an airline video game allowing participants to create and manage their own airline! Learning will be mainly driven by instructor-led classroom activities, including lectures, discussions, and case studies. In support of these, a web-based management game, IATA Airlines Manager Business Edition, will offer participants opportunities to apply their learning in an immersive, playful, yet realistic environment.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course Code: TALG-01

Course format

• This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment

Prerequisites

• There are no prerequisites for this course
• Recommended level is Entry-level
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• To attend a class scheduled at one of our training centers: Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

On completion of this course you will be able to:

• Summarize key economic, political, revenue and cost trends in today’s environment
• Describe and understand the major commercial functional areas of an airline
• Develop practical initiatives to improve revenues, increase productivity and reduce costs
• Use common aviation terminology to present the industry legal & regulatory framework
• Use the online game – Airline Manager Business Edition – to develop and use a high-level business plan for a virtual airline start-up

Course content

• Industry awareness
• Airline business models and financial structure
• Airline alliances
• Revenue forecasting and revenue management
• Airline regulation and environment
• Airline marketing

Activities

• Daily sessions with the web-based Airline Management Game to experience the challenges of running an airline
• Case studies
• Exercises
• Group discussions

Who should attend

This course is recommended for:

• Airline managers seeking a broader view of the industry beyond their own function
• Managers new to the industry
• Representatives of aviation related companies and suppliers to the airline industry

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional content

Testimonial

Anita Mendiratta, International Strategic Advisor in Tourism & Development, Special Advisor to the Secretary General, UNWTO

Travel, tourism and trade today represent the heartbeat of nations working to unlock future opportunity. Central to this is aviation - the major artery of globalization enabling markets and destinations to come to life, connecting geographies, cultures and commerce to enhance the lives of literally billions. For this reason is it critical that practitioners in Travel & Tourism, as well as Trade, understand how global aviation really 'works', both strategically and operationally. As an advisor in tourism development, IATA's Airline Business Foundation has proven to be a perfect course (for non-aviation and aviation people alike) to understand the fundamentals of airline industry development, design and decision making - essential knowledge to strengthen my own thinking around aviation-dependent tourism and trade development.

Course participant, Qatar Airways
This was one of the most enthralling and enriching training experiences since the program began in 2012. The technique and procedure in the way the training was managed and conducted stood out and was more appealing than any other I have participated in. It was a pleasure knowing and learning from you and your experience in the aviation world, a great opportunity, and hope to do it again.

Coventry University participant, Undergraduate Programme BSc (Hons) Aviation Management
IATA’s Airline Business Foundations course was fantastic in providing an overview of the business practices within the aviation industry. It was highlighted how vital it is to take into account continuous change and note the key challenges currently faced. Our instructor was excellent in relating their wealth of experience to the topics and identified how airline business models aim to achieve to the elusive goal of profitability. I would highly recommend this course!