Building an Effective Business Case in Aviation (classroom)



You can also take this course online in a LIVE virtual classroom setting: Take a look at the LIVE VIRTUAL CLASSROOM schedule

About the course

1-day (8 hours) classroom course

IATA Building an Effective Business Case in Aviation training course

IATA's Building an Effective Business Case in Aviation course concentrates on the fundamental concepts and most valuable strategies for creating a successful business case. It emphasizes the significance of adopting a business case-oriented approach to decision-making, elucidates the value of business cases, and sheds light on how you can transform sound business concepts into influential commercial and/or operational projects. You will engage in hands-on exercises, exchange your business ideas, and learn how to turn those ideas into successful business cases.

Download the Outline

Course Code: TCVG-94

Course format


  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

There are no scheduled classes at the moment

What you will learn

Upon completing this course you will be able to:

  • Build awareness about what an effective business case is, and why it is needed
  • Recognize the main factors that make a business case a good business case
  • Describe how Airlines and others use best base practices to drive innovation via business cases
  • Assess what a successful business case looks like and learn how to build effective business cases
  • List practical examples to recognize which KPIs are used to measure business case efficiency

Course content

The key topics that are covered during this course include:

  • Business idea: origin, purpose and objective
  • Why is the business case approach needed?
  • The main criteria of an effective business case
  • Business case KPIs and questions checklist
  • Practical examples of business cases
  • Building a business case together


  • Self-study material
  • Exercises, case study
  • Assessment

Who should attend

This course is recommended for:

  • Flight and cabin operations professionals
  • Engineers, MRO and tech services managers
  • Ops managers (GO, OCC, Safety, Compliance)
  • New and aspiring aviation industry entrants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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