Is an AOCC a Collaboration and Control Centre or a Command and Control Centre? This is the fundamental question especially now that the aviation industry is under extreme pressure. A smart AOCC should service all stakeholders. In this course we will explain the place of the AOCC in the overall airport organization and management structure, and the importance of a structured approach to establish or upgrade a process-based AOCC, reducing time and cost. As an IATA training course, you will have the chance to get information truly independent from system vendors. Learn about a method to define the size of an AOCC, to set up documents for the procurement process of systems and equipment based on your organizational structure. This will help you to make a change management plan and a stakeholder engagement plan for future-proof decisions on technology and infrastructure.
Course Code: TAPG-69-VC
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We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Virtual Classroom Training Information
Two sessions daily:
06:30-08:00 & 09:00-10:30 UTC
08:30-10:00 & 11:00-12:30 Geneva
10:30-12:00 & 13:00-14:30 Dubai
14:30-16:00 & 17:00-18:30 Singapore
Upon completing this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
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