Did you know that in the past 5 years, 929 participants from 116 countries have taken this course with IATA?
5-day (40 hours) classroom course
The study of Human Factors is about understanding human behavior and performance. When applied to aviation operations, Human Factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance. Gain a comprehensive overview of the effect and management of Human Factors in aviation with this foundation course. The operational Human Factors knowledge gained on this course can also be applied to safety investigation activities.
Course code: TCVT-05
- Recommended level is Intermediate.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company, please complete the in-house training request form
or contact the Training Specialist
in your region.
On completion of this course you will be able to:
- Be conversant about basic aviation Human Factors concepts
- Understand key human performance issues relevant to aviation operations
- Integrate Human Factors knowledge into key areas of aviation operations
- Apply operational Human Factors knowledge to safety investigation activities
The key topics that are covered during this course include:
- Definitions, concepts and history
- Aviation Human Factors, management and the organization
- Human performance in aviation operations
- Fatigue and stress and how to manage them
- Human information processing and operational decision-making
- Human error and threat management
- Threat and Error Management (TEM) in flight operations, air traffic control and cabin operations
- Resource management training on the flight deck and in air traffic control
- Automation in the workplace
- The design of Standard Operating Procedures (SOPs) and checklists
- Case studies
- Group exercises
This course is recommended for:
- All aviation roles especially safety-critical ones
- Pilots, flight crew, airline managers and operational staff
- Air traffic controllers and ANSP management
- Civil aviation authority, and aircraft maintenance staff
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.