Human Factors in Aviation (Virtual Classroom)


These topics and more are covered in greater detail in the following traditional classroom course:

About

The study of Human Factors is about understanding human behavior and performance. When applied to aviation operations, Human Factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance. Gain a comprehensive overview of the effect and management of Human Factors in aviation with this foundation course. The operational Human Factors knowledge gained on this course can also be applied to safety investigation activities.

Course code: TCVT-05-VC

Please note: This virtual classroom course is under refinement.
The final course content may be slightly different than displayed. IATA reserves the right to change the course content without notice. Please see our Terms and Conditions.

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • Each day of the course will include live interactive virtual classroom sessions requiring your participation, multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
  • Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Virtual venues

We schedule our virtual classroom courses through one of our 3 virtual venues:

  • Virtual Session Americas (IATA)
    Virtual classroom sessions will begin at the earliest at 10 am and end no later than 8 pm (UTC-5)
    e.g. Seattle 07:00-17:00, Lima 09:00-19:00, Montreal 10:00-20:00, Buenos Aires 11:00-21:00, London 15:00-01:00
  • Virtual Session Asia (IATA)
    Virtual classroom sessions will begin at the earliest at 10 am and end no later than 7 pm (UTC+8)
    e.g. Dubai 06:00-15:00, New Delhi 07:30-16:30, Beijing 10:00-19:00, Singapore 10:00-19:00, Sydney 12:00-21:00, Auckland 14:00-23:00
  • Virtual Session EMEA (IATA)
    Virtual classroom sessions will begin at the earliest from 9 am and end no later than 6 pm (UTC+2)
    e.g. London 08:00-17:00, Geneva 09:00-18:00, Dubai: 11:00-20:00, New Delhi 12:30-21:30, Beijing 15:00-24:00, Singapore 15:00-24:00

For more information, please visit our page on virtual classroom timing or contact our Customer Portal

Next class

Human Factors in Aviation (Virtual Classroom)

Virtual Session EMEA (IATA)
6 - 8 July, 2020
All prices are before tax. Class no: 127583 English
Dev. Nations
USD 2,170
Member
USD 2,790
Regular
USD 3,100

2 Sessions daily:
09:00-11:00 & 13:00-15:00 UTC+2
08:00-10:00 & 12:00-14:00 London
09:00-11:00 & 13:00-15:00 Geneva
11:00-13:00 & 15:00-17:00 Dubai
12:30-14:30 & 16:30-18:30 New Delhi
15:00-17:00 & 19:00-21:00 Singapore

What you will learn

On completion of this course you will be able to:

  • Be conversant about basic aviation Human Factors concepts
  • Understand key human performance issues relevant to aviation operations
  • Integrate Human Factors knowledge into key areas of aviation operations
  • Apply operational Human Factors knowledge to safety investigation activities

Course content

  • Definitions, concepts and history
  • Aviation Human Factors, management and the organization
  • Human performance in aviation operations
  • Fatigue and stress and how to manage them
  • Human information processing and operational decision-making
  • Human error and threat management
  • Threat and Error Management (TEM) in flight operations, air traffic control and cabin operations
  • Resource management training on the flight deck and in air traffic control
  • Automation in the workplace
  • The design of Standard Operating Procedures (SOPs) and checklists

Who should attend

This course is recommended for:

  • All aviation roles especially safety-critical ones
  • Pilots, flight crew, airline managers and operational staff
  • Air traffic controllers and ANSP management
  • Civil aviation authority, and aircraft maintenance staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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