Human Factors in Aviation (LIVE virtual classroom)
Did you know that in the past 5 years, 1130 participants from 99 countries have taken this course with IATA?
About the course
3-day (12 hours) LIVE virtual classroom course

This course will show you how to apply the theory of Human Factors to obtain lasting improvements to human performance. The study of Human Factors is about understanding human behavior and why people do the things they do, how humans process information, manage operational decision-making and how they manage stress and fatigue. Getting the best human performance from people is good for safety and good for business. Over 3 days, your instructor will demonstrate the application of Human Factors knowledge to improve human performance using real examples from within the industry and guide you so that you will be able to identify what you could do as a practitioner within your organization to improve and maintain good human performance.
Course code: TCVT-05-VC
Course format
- The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
- The course will take you approximately 12 hours to complete and be held over 3 consecutive days.
- There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
- The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
- Student performance will be based on an assessment.
Technical requirements
Please verify your hardware, software and network to support your upcoming course with IATA Training.
Prerequisites
- Some basic knowledge of Human Factors and Safety Management is preferred. It is recommended that you have already completed the IATA Human Factors and Safety Management Fundamentals e-learning course.
- Recommended level is Intermediate.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.
Virtual venues
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Next class
Virtual Session EMEA (IATA)
8 - 10 August, 2023
Register before Jul 18, 2023 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 25 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172877
English
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2 daily LIVE sessions:
12:00-14:00 & 15:00-17:00 Geneva/Paris
18:00-20:00 & 21:00-23:00 Beijing/Singapore
14:00-16:00 & 17:00-19:00 Dubai
6:00-8:00 & 9:00-11:00 Miami/Montreal
10:00-12:00 & 13:00-15:00 UTC
Please note that these timings may be subject to change.
2 additional classes are scheduled
Virtual Session Americas (IATA)
26 - 28 September, 2023
Register before Jun 26, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 12 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172352
English
Virtual Session Asia (IATA)
28 - 30 November, 2023
Register before Aug 28, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 14 Nov
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172674
English
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What you will learn
On completion of this course you will be able to:
- Recognize the key role that humans play, and will continue to play, in the provision of a safe, efficient and effective operation right across the aviation industry
- Recognize the key components of good human performance and how these can be achieved at an individual and organization level
- Demonstrate the application of Human Factors knowledge to improve human performance using real examples from within the industry
Course content
The key topics that are covered during this course include:
- Human performance at an individual and an organization level
- The human as a key element in the barrier approach to safety management
- Human information processing and operational decision-making
- Fatigue and stress management
- Safety culture
- The application of Human Factors knowledge to real operational issues
Who should attend
This course is recommended for:
- Practitioners who want to apply Human Factors knowledge to improve and maintain human performance within their organization
- All aviation roles that deal with people, especially safety-critical roles
- Pilots, flight crew, airline managers and operational staff
- Air traffic controllers and ANSP management
- Civil aviation authority, airport and aircraft maintenance staff
Certificate awarded
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma