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Did you know that in the past 3 years, 1140 participants from 94 countries have taken this course with IATA?
About the course
5-day (40 hours) classroom course
The audit requirements, procedures, and skills you need to know to get started as an internal auditor. This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Learn about the audit process through a breakdown of its stages: the audit scope, objectives, follow-up and closing; and practice using techniques that deliver objective, measurable results. International audit requirements are covered in detail followed by a hands-on practical component.
Summarize why audits are important and the principles of an audit program
Describe the main international reference regulations and standards relevant to Quality Assurance and auditors
Explain the elements of an audit program
Describe the various methods used to audit effectively
List the various elements of the audit process
Review the competence required of auditors and how to maintain such competence
The key topics that are covered during this course include:
Terms, definitions and acronyms
Importance of the audit process
Types of audits
Principles of auditing
Audit program development and management
Audit methods and techniques
Conduct of an audit
Who should attend
This course is open to staff from all aviation sectors, namely:
Quality, safety and operations managers
Recently appointed internal auditors
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
This course is a step toward earning an IATA Diploma in:
Airline Quality Management Diploma
Learn how to design and implement a QMS that includes a document control system and internal audit processes.