Lean - Six Sigma in Aviation (classroom)

Did you know that in the past 3 years, 84 participants from 15 countries have taken this course with IATA?

About the course

5-day (40 hours) classroom course

Lean Six Sigma is a proven methodology that drives continuous improvement in organizations and enhances customer satisfaction by systematically removing waste. This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TAPH-36

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.


  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Lean - Six Sigma in Aviation (classroom)

Switzerland, Geneva (IATA)
22 - 26 August, 2022
Register before 01 Aug, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 01 Aug
All prices are before tax and include applicable discounts.
Class no: 148704
USD 1,650
USD 2,150
USD 2,400

1 additional classes are scheduled

Lean - Six Sigma in Aviation (classroom)

Singapore, Singapore (IATA)
3 - 7 October, 2022
Register before 03 Jul, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 12 Sep
All prices are before tax and include applicable discounts.
Class no: 148867
USD 1,400
USD 1,800
USD 2,000

What you will learn

Upon completion of this course you will be able to:

  • Understand and apply the Lean Six Sigma methodology
  • Leverage Six Sigma tools to any aspect of a business
  • Use a consistent approach to continuous improvement
  • Improve time and performance management
  • Save costs through streamlined processes
  • Increase customer satisfaction and loyalty

Course content

The key topics that are covered during this course include:

  • DMAIC methodology
  • Becoming waste conscious
  • Standards
  • Root cause analysis
  • Process mapping
  • Data measurement systems
  • Kaizen

Who should attend

This course is recommended for:

  • Anyone involved in evaluating operational performance wishing to understand lean management.

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

This course is a step toward earning an IATA Diploma in:

Project Management Diploma

Design, plan and execute your projects with success!

  • English

Advanced Airport Operations Diploma

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

  • English
  • Español
  • Français

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