Some of these topics are also explored in the following virtual classroom course:

Did you know that in the past 4 years, 153 participants from 29 countries have taken this course with IATA?

About

With the variety of increasing threats, security has to be designed smartly and be risk-based driven. Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies. During this 5 day course, discover the most recent screening methods. Learn how they can enhance your current security and protection strategy. Learn to utilize methodologies such as suspicious signs and indicators in passenger behavior, before even making contact with a passenger to increase efficiency and target high-risk threats.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TSCS-37

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment

Prerequisites

• There are no prerequisites for this course
• Recommended level is Intermediate and Advanced
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• To attend a class scheduled at one of our training centers: Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

Upon completion of this course you will be able to:

• Identify and anticipate security and terror threats
• Assess a passenger's level of risk using a variety of tools to obtain information
• Create a culture of awareness within your organization
• Evaluate passenger data during the security check processes
• Apply questioning techniques to obtain additional information from passenger

Course content

• Security threats and terrorism
  • Threats to civil aviation
  • Current terror threats
  • Modus operandi of terror groups
• Screening technologies
  • Traditional security screening implementation
  • Behavior analysis system
  • Concealment techniques
• Detecting suspicious signs
  • Reading body language
  • Observation techniques
• Evaluating travel documents
  • Passenger data (PNR/PNI)
  • Travel documents as indicators
• Questioning techniques
  • Collecting information from passengers

Activities

• Role play and face-to-face exercises

Who should attend

This course is recommended for:

• Experienced screening staff working in airports, airlines and law enforcement units
• Security managers
• Security screening supervisors
• Screening security personnel

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.