Over time the application of quality management to aviation has increased in complexity. Civil Aviation Authorities (CAA), Air Navigation Service Providers (ANSP), airlines and maintenance organizations currently need to apply more than one Quality Management System (QMS) in order to satisfy a menu of regulatory requirements. In this course you will gain practical knowledge on how to apply the many requirements for quality management to your CAA or ANSP. You will also learn about the latest requirements regarding quality of the International Organization for Standardization (ISO), International Aerospace Quality Group (IAQG) and European Aviation Safety Agency (EASA).
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TCVG-22
Upon completion of this course you will be able to:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.