Airline Quality Management Diploma

4 classroom courses to be completed in 3 years

The IATA Diploma in Airline Quality Management equips professionals with the skills needed to design, implement and manage an effective Quality Management System (QMS) that includes a controlled document system and internal audit processes. You will learn how to tailor and operate a QMS to ensure consistency, create and manage a robust documentation system, and develop and control a comprehensive internal audit program to assess and improve quality performance. This program is ideal for executive and senior managers, quality managers and internal auditors who are responsible for driving quality initiatives, overseeing QMS operations and ensuring compliance with industry standards.

Upon completion of this diploma, you will be able to:

• Implement and operate a successfully tailored quality management system
• Initiate and implementation and control to ensure consistency
• Design and implement a robust Controlled Documentation System in support of QMS
• Implement and control a comprehensive internal audit program

• Executive and senior managers
• Quality managers
• Internal auditors

• To begin working toward your diploma, go to each required and elective course page and register individually. You must complete all selected courses to be eligible for the diploma.
• This diploma program consists of 2 required courses and 2 elective courses of your choice, all of which must be completed within 3 years.