The IATA Airport Strategic Management Diploma provides comprehensive training for airport professionals seeking to enhance their strategic, operational and business management skills. This program includes four specialized courses to be completed within three years, offering a balanced curriculum that spans airport planning, management and business development. Through this diploma, you will gain practical strategic management tools and analytical methodologies taught by experienced industry experts, enabling you to tackle key challenges and capitalize on opportunities in airport development and expansion.
Graduates will also be prepared to manage airport operations and commercial units with a focus on sustainability. Key topics covered include viewing the airport as a business within the global marketplace, route and business development strategies, infrastructure planning with an emphasis on sustainability, and management skills specifically tailored to the airport industry. The diploma is ideal for airport managers focused on business strategy, airport operators, and representatives from airport authorities who are eager to strengthen their business acumen and strategic insight. You will join a global network of professionals dedicated to advancing airport strategy and management excellence.
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Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.
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Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.
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Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
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Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
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Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.
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Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
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Develop a better and balanced understanding of the challenges that the aviation industry faces as a result of insufficient airport infrastructure across all regions of the world.
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Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations.
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Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.
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This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport.
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Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
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Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
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Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
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Lead talent development and plan the succession for the sustainability of your organization.
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Focusing on crisis and change management learn to navigate during turbulence, providing you with tools to adapt to change
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Gain the knowledge needed to bring out the best in the people you manage
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