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Leadership & Management Training Program Diploma (self-study)

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Diploma

About the diploma

10 Harvard ManagerMentor® modules

IATA Leadership & Management Training Program aviation training course

A self-study option for world-class leadership and management training
Enhance your critical business knowledge and skills through this highly-acclaimed training program that combines one IATA Self-study course, chosen from the Elective course list, with 10 Harvard ManageMentor® (HMM) modules. Harvard ManageMentor® (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most. HMM includes 18 modules that incorporate state-of-the-art, media-rich content spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.

Download the Outline

Diploma code: DIPL-40

What you will learn

To complete the diploma you will be required to complete 10 HMM© modules of your choice.

Leading Yourself

  • Career Management
  • Ethics at Work

Leading Others

  • Coaching
  • Diversity
  • Feedback Essentials
  • Global Collaboration
  • Leading People
  • Performance Appraisal
  • Retaining Employees
  • Team Creation
  • Team Management

Leading the Business

  • Budgeting
  • Business Plan Development
  • Customer Focus
  • Decision Making
  • Innovation and Creativity
  • Process Improvement
  • Strategic Thinking

Key topics

The key topics that are covered during this diploma include:

Aviation and travel industry training through IATA
IATA self-study courses require between 40 and 120 hours of study to be completed within 12 months from the purchase date (enrollment validity), depending on the course. After the enrollment validity expires, you will not have access to the course content and will not be able to take the exam. You will be granted two free attempts to pass a final exam within the enrollment period.

Management skills through HMM modules:
Each HMM® self-study module requires approximately 2-4 hours of study. Access to the HMM® platform is valid for 6 months (enrollment validity) from the date access is created, with exams administered online.

Who should attend

This diploma is recommended for:
  • Anyone wishing to pursue a management career in the air transport or travel and tourism industry
  • Anyone wishing to upgrade their leadership and management skills

How to register

  • This diploma program consists of 1 IATA course and 10 Harvard ManageMentor® modules of your choice, all of which must be completed within 1 year.
  • To begin working toward your diploma, select one IATA e-book course from the list of electives below and register. These courses include access to 18 modules on the HMM© platform.

How to obtain your diploma

As you complete each course, it will be added to your training history found under My Training << Learn status << Completed. Once all the necessary HMM® courses are successfully completed, your diploma will be awarded and made available for download from your training profile.

 

To receive the diploma candidates must complete

  • 1 Elective courses

Elective courses

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Air Cargo Advanced Marketing for the Leadership & Management Training Program

Providing advanced knowledge how to make markets respond and ensuring companies profit as well as how to differentiate with service innovations.

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Air Transport Fundamentals for the Leadership & Management Training Program

Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.

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Airline Cabin Crew Training for the Leadership & Management Training Program

Take this first step to becoming an airline cabin crew member while developing your people and business management skills.

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Airline Customer Service for the Leadership & Management Training Program

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.

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Airline Marketing for the Leadership & Management Training Program

Stay ahead of the competition by understanding and applying sound marketing principles.

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Airline Revenue Management for the Leadership & Management Training Program

Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.

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Airport Operations Fundamentals for the Leadership & Management Training Program

Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed

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Airport Ramp Services for the Leadership & Management Training Program with IGOM

Improve your understanding of ground service tasks and procedures, including safety and security measures.

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Aviation Safety Fundamentals for the Leadership & Management Training Program

Providing you with a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.

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Aviation Security Awareness for the Leadership & Management Training Program

This course introduces you to the security measures and regulations you need to know to work responsibly in the industry.

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Foundation in Travel and Tourism with Amadeus Diploma for the Leadership & Management Training Program

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

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Foundation in Travel and Tourism with Sabre Diploma for the Leadership & Management Training Program

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

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Foundation in Travel and Tourism with Travelport+ Diploma for the Leadership & Management Training Program

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

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Introduction to the Airline Industry in a Changing World for the Leadership & Management Training Program

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

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Managing the Travel Business Diploma for the Leadership & Management Program

Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies

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Passenger Ground Services for the Leadership & Management Training Program

Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.

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Travel and Tourism Consultant Diploma for the Leadership & Management Training Program

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options

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