Leadership & Management Training Program Diploma (self-study)

10 Harvard ManagerMentor� modules

A self-study option for world-class leadership and management training

Enhance your critical business knowledge and skills through this highly-acclaimed training program that combines one IATA Self-study course, chosen from the Elective course list, with 10 Harvard ManageMentor� (HMM) modules. Harvard ManageMentor� (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most. HMM includes 18 modules that incorporate state-of-the-art, media-rich content spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.

Diploma code: DIPL-40

To complete the diploma you will be required to complete 10 HMM� modules of your choice.

Leading Yourself

• Career Management
• Ethics at Work

Leading Others

• Coaching
• Diversity
• Feedback Essentials
• Global Collaboration
• Leading People
• Performance Appraisal
• Retaining Employees
• Team Creation
• Team Management

Leading the Business

• Budgeting
• Business Plan Development
• Customer Focus
• Decision Making
• Innovation and Creativity
• Process Improvement
• Strategic Thinking

This diploma is recommended for:

• Anyone wishing to pursue a management career in the air transport or travel and tourism industry
• Anyone wishing to upgrade their leadership and management skills

To begin working toward your diploma, select one IATA e-book course from the list of electives below and register individually, which includes access to 18 modules on the HMM� platform.