Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.
Diploma code: DIPL-87
Upon completion of this diploma you will be able to
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Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices.
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Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.
Virtual classroom
This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.
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Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations.
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