Document Control Systems (LIVE virtual classroom)



You can also take this course in-person, in a classroom: Take a look at the CLASSROOM schedule

Did you know that in the past 3 years, 314 participants from 63 countries have taken this course with IATA?

About the course

4-day (12 hours) LIVE virtual classroom course

IATA Document Control Systems aviation training course

Document control helps you ensure compliance with industry regulations and reinforce quality management within your organization. This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. You will also learn how to maintain a document infrastructure and distribute control documents so that they are current and accessible to all stations.

Download the Outline

Course code: TALS-05-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 12 hours to complete and be held over 4 consecutive days.
  • There will be 1 live interactive virtual classroom session per day, each session will be 180 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Recommended level is Entry-level and Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Document Control Systems (LIVE virtual classroom)

Virtual Session EMEA (IATA)
12 - 15 June, 2023
Please register by 29 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172864
USD 1,330
USD 1,710
USD 1,900

1 daily LIVE session:
15:00-18:00 Beijing/Singapore
11:00-14:00 Dubai
9:00-12:00 Geneva/Paris
7:00-10:00 UTC
Please note that these timings may be subject to change.

Seats selling fast

1 additional classes are scheduled

Document Control Systems (LIVE virtual classroom)

Virtual Session Asia (IATA)
11 - 14 September, 2023
Register before Jun 11, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 28 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172662
USD 1,064
USD 1,368
USD 1,520

What you will learn

Upon completing this course you will know how to:

  • Build a document control system that satisfies your quality management requirements
  • Follow a document throughout its life cycle, from creation to retirement
  • Establish guidelines for consistent document appearance, notation and circulation
  • Create standards to maintain the integrity of your document control system and make your documentation available to all stakeholders

Course content

The key topics that are covered during this course include:

  • Document hierarchy
    • Quality manual
    • Policy and procedures
    • Work instructions
    • Records
  • Document consistency and referencing
    • Communication style
    • Numbering systems
    • Controlled document list
    • Circulation list
  • Document retention and amendment
    • Implementing Rules – Operations (IR-OPS), ICAO, ISO requirements and resources
    • Process and document ownership
    • Periodic review
  • Documentation standards
    • Defining a corporate standard
    • Document security and control
    • What documentation means to auditors
  • IOSA documentation requirements
    • Operational Management and Control Systems
    • IOSA Audit Standards

Who should attend

This course is recommended for managers working in:

  • Quality
  • Flight and ground operations
  • Maintenance
  • Safety

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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