Introduction to Security Investigation (LIVE virtual classroom)



Did you know that in the past 2 years, 8 participants from 3 countries have taken this course with IATA?

About the course

1-day (6 hours) LIVE virtual classroom course

IATA Introduction to Security Investigation aviation training course

In IATA's Introduction to Security Investigation course you will learn the fundamentals of conducting an internal investigation for security occurrences. You will cover topics such as ethical considerations, understanding human factors, principles of an internal investigation and root cause analysis. You will also develop the skills and techniques needed to identify the different types of investigation, learn how to conduct security investigatory research and apply critical thinking skills, more effective control measures and learn about unconscious bias, how to identify human behaviors and cultural considerations. These may all impact mitigation strategies, in varying degrees when identifying findings in the aviation industry.

Download the Outline

Course Code: TSCS-72-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 6 hours to complete and be held over 1 day.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 180 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Recommended level is Entry-level or Intermediate.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Introduction to Security Investigation (LIVE virtual classroom)

Virtual Session EMEA (IATA)
24 June, 2024
Register before Mar 24, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 02 Jun
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 214587
USD 360
USD 464
USD 516

What you will learn

Upon completing this course you will be able to:

  • Define the different type of investigation
  • Recognize unconscious bias and identify human behavior
  • Develop more effective control measures
  • Demonstrate ethical collection of data
  • Summarize findings and observations

Course content

The key topics that are covered during this course include:

  • Bias identification
  • Report writing
  • Interview techniques
  • Investigation strategy
  • Open-source investigation
  • Critical analysis techniques
  • Collection and analysis of human factors
  • Human behavior and communication skills
  • Types of analysis and information collection

Who should attend

This course is recommended for:

  • Airline and airport security management
  • Security managers and supervisors at airlines and airports
  • Ground handling or security provider staff
  • Insurance and Security consultants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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