5-day (40 hours) classroom course

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 2.1.9 with this course, which will ensure that you have a comprehensive understanding of the training curriculum for auditors who are assigned to conduct internal auditing against the IOSA Standards and Recommended Practices (ISARPs). You will learn how to interpret ISARPs, and understand quality assurance requirements and audit methodology.
Course code: SAC040VEEN02
Course format
Prerequisites
- Participants should have previous airline auditing knowledge and experience.
- Recommended level is Advanced.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
In-house training
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
On completion of this course, you will be able to:
- Summarize the key elements of the IOSA Audit Program
- Interpret IOSA Standards and Recommended Practices (ISARPs) correctly
- Conduct internal ISARP audits
- Coordinate the internal IOSA program
The key topics that are covered during this course include:
- IOSA program overview and documentation
- IOSA Standards and Recommended Practices (ISARPs) requirements
- IOSA Quality Assurance requirements (ORG 2.1.9 )
- Audit methodology and procedures
- Auditor actions
- Root cause analysis
- Auditing Organization and Management System (ORG) and ORG repeated ISARPs
- Auditing of Aircraft Equipment
- Outsourced functions assessment
- Auditing effectiveness
Activities
- Role play
- Interactive exercises
- Assessment
This course is recommended for:
- Quality, safety and operations managers
- IOSA coordinators
- Airline internal auditors
- Quality analysts
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.