SGHA for Line Maintenance (Virtual Classroom)

These topics and more are covered in greater detail in the following traditional classroom course:


Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services. This course covers the respective parts of the SGHA and shows you how to write the Annex B according to the frame of the main agreement and the regulatory requirements for line maintenance.

Download the Outline

Course Code: TAPG-55-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 15 hours to complete and be held over 5 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
  • Student performance will be based on an assessment

Technical requirements

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  • Participants should have prior knowledge of line maintenance and airport services business
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

SGHA for Line Maintenance (Virtual Classroom)

Virtual Session EMEA (IATA)
2 - 6 November, 2020
Register before 12 Oct, 2020 for a USD100 discount
Please register by 19 Oct
All prices are before tax. Class no: 133100 English
Dev. Nations
USD 1,120
USD 1,360
USD 1,600

Virtual Classroom Training Information

Two sessions daily:
06:30-08:00 & 11:00-12:30 UTC
08:30-10:00 & 13:00-14:30 Geneva
10:30-12:00 & 15:00-16:30 Dubai
14:30-16:00 & 19:00-20:30 Singapore

What you will learn

On completion of this course you will be able to:

  • Identify differences between 2018 and previous versions
  • Analyze articles in the main agreement to identify opportunities and risks
  • Understand the services and descriptions of sections in Annex A
  • Derive and write an Annex B according to business and operational requirements

Course content

  • Please update your bookmarks
  • Standard Ground Handling Agreement
    • History and legal framework for the SGHA
    • Versions overview: 1998-2018
    • Liability, as in Article 8 of the main agreement
    • Article 11 of the main agreement
    • Operations safety
    • Duration and termination terms
    • Review of Annex A and B
    • Interpretation of all sections and paragraphs
  • MRO Topics
    • EASA Appendix XI to AMC 708 © - contract requirements
    • EASA part M
    • EU regulation for access to EU Community
    • Airports
    • IOSA 1.11.2
    • Concession fee and tax
    • Contract administration
    • Other elements that have influence on line maintenance services and contracting
  • Changes in 2018 version compared to 2013 version

Who should attend

This course is recommended for:

  • Airline and MRO Buyers, Sellers and Contract Managers
  • Continuing Airworthiness Managers
  • Commercial, Agreement Performance and Service Quality Managers
  • Legal and Finance experts

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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