Operational Risk Management (ORM) for CAAs and ANSPs

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CLASSROOM

About the course

4-day (32 hours) classroom course

Ensure the greatest potential for enhancing safety within your organization. Apply standardized operational risk management (ORM) techniques and processes to everyday aviation operations at all levels of the decision-making process. Over 3 days you will learn how to identify hazards then assess the corresponding risks.

Download the Outline

Course code: SAC031VEEN02

Course format

Prerequisites

  • Participants should have prior knowledge and awareness of safety and risks.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Operational Risk Management (ORM) for CAAs and ANSPs

United Arab Emirates, Abu Dhabi (IATA)
20 - 23 April, 2026
Register before Jan 20, 2026 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH). *Terms apply
We recommend registering by 30 Mar to secure your place.
All prices displayed below are before tax and include applicable discounts.
Please note our Payment options and find out more about our Early Bird Terms.
Class no: 2878914
English
USD 1,872
USD 2,408
Regular*
USD 2,676

Operational Risk Management (ORM) for CAAs and ANSPs

Spain, Madrid (IATA)
14 - 17 September, 2026
Register before Mar 14, 2026 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH). *Terms apply
We recommend registering by 24 Aug to secure your place.
All prices displayed below are before tax and include applicable discounts.
Please note our Payment options and find out more about our Early Bird Terms.
Class no: 2886982
English
USD 1,755
USD 2,258
Regular*
USD 2,509

What you will learn

On completion of this course, you will be able to:

  • Use the multi-step processes of Operational Risk Management (ORM) in your daily activities
  • Incorporate management of the risk factor into decision-making (e.g. change management)
  • Apply the fundamentals of Hazard Identification and risk analysis in a structured way

Course content

The key topics that are covered during this course include:

  • Brief history of aviation safety
  • Brief overview of ICAO’s responsibility in regard to aviation safety.
  • The risk management process in a Safety Management System (SMS)
  • Identifying hazards
  • Risk and safety management terminology
  • Risk management process guidelines
  • Risk assessment
  • Risk assessment matrix, (Probability and severity of outcome)
  • Strategies for risk control
  • Follow-up action steps
  • Using traditional safety tools in risk management
  • Creating organizational structure that supports a risk management program
  • Surveying hazards and outlining an operational risk profile

Activities

  • Case studies and examples
  • Practical exercises to reinforce learning and develop risk management plans

Who should attend

This course is recommended for:

  • Managers and operational staff from Airlines, Airports, Civil Aviation Authorities, Air Navigation Service Providers and other aviation organization who need to know how to apply Operational Risk Management
  • United Nations aviation staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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