Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

These topics and more are covered in greater detail in the following traditional classroom course:

Did you know that in the past 5 years, 382 participants from 62 countries have taken this course with IATA?

About

Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules, so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials, to become the travel professional your customer's trust.

Download the Outline

Course code: TALF-28-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 12 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

  • There are no prerequisites for this course.
  • Recommended level is Entry-level.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session Asia (IATA)
11 - 14 October, 2021
Please register by 27 Sep
All prices are before tax. Class no: 132200 English
Dev. Nations
USD 1,099
Member
USD 1,413
Regular
USD 1,570

Virtual Classroom Training Information

2 daily LIVE sessions:
13:30-15:00 & 15:30-17:00 Beijing/Singapore
9:30-11:00 & 11:30-13:00 Dubai
7:30-9:00 & 9:30-11:00 Geneva/Paris
5:30-7:00 & 7:30-9:00 UTC

Two sessions daily:

13:30-15:00 & 15:30-17:00 Singapore

5 additional classes are scheduled

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session EMEA (IATA)
25 - 28 January, 2022
Register before 25 Oct, 2021 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 11 Jan
All prices are before tax. Class no: 149463 English
Dev. Nations
USD 879
Member
USD 1,130
Regular
USD 1,256

Virtual Classroom Training Information

2 daily LIVE sessions:
  17:30-19:00 & 20:00-21:30 Beijing/Singapore
  13:30-15:00 & 16:00-17:30 Dubai
  10:30-12:00 & 13:00-14:30 Geneva/Paris
  9:30-11:00 & 12:00-13:30 UTC

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session Americas (IATA)
11 - 14 April, 2022
Register before 09 Jan, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 28 Mar
All prices are before tax. Class no: 149073 English
Dev. Nations
USD 879
Member
USD 1,130
Regular
USD 1,256

Virtual Classroom Training Information

2 daily LIVE sessions:
  10:30-12:00 & 13:00-14:30 Miami/Montreal
  16:30-18:00 & 19:00-20:30 Geneva/Paris
  18:30-20:00 & 21:00-22:30 Dubai
  14:30-16:00 & 17:00-18:30 UTC

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session Asia (IATA)
27 - 30 June, 2022
Register before 27 Mar, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 13 Jun
All prices are before tax. Class no: 149249 English
Dev. Nations
USD 879
Member
USD 1,130
Regular
USD 1,256

Virtual Classroom Training Information

2 daily LIVE sessions:
  12:00-13:30 & 14:30-16:00 Beijing/Singapore
  8:00-9:30 & 10:30-12:00 Dubai
  6:00-7:30 & 8:30-10:00 Geneva/Paris
  4:00-5:30 & 6:30-8:00 UTC

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session Americas (IATA)
11 - 14 October, 2022
Register before 11 Jul, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 27 Sep
All prices are before tax. Class no: 149074 English
Dev. Nations
USD 879
Member
USD 1,130
Regular
USD 1,256

Virtual Classroom Training Information

2 daily LIVE sessions:
  10:30-12:00 & 13:00-14:30 Miami/Montreal
  16:30-18:00 & 19:00-20:30 Geneva/Paris
  18:30-20:00 & 21:00-22:30 Dubai
  14:30-16:00 & 17:00-18:30 UTC

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session EMEA (IATA)
21 - 24 November, 2022
Register before 21 Aug, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 07 Nov
All prices are before tax. Class no: 149464 English
Dev. Nations
USD 879
Member
USD 1,130
Regular
USD 1,256

Virtual Classroom Training Information

2 daily LIVE sessions:
  16:00-17:30 & 18:30-20:00 Beijing/Singapore
  12:00-13:30 & 14:30-16:00 Dubai
  9:00-10:30 & 11:30-13:00 Geneva/Paris
  8:00-9:30 & 10:30-12:00 UTC

What you will learn

Upon completing this course you will be able to:

  • Identify the parts of a journey and match cities and countries with IATA Traffic
  • Identify conference areas and sub-areas and the global indicator for the routing flown
  • Quote routing fares and fares using the mileage formula; and convert and round currencies
  • Price one-way, round and circle trips; and interpret electronic ticket (e-ticket) data elements
  • Collect applicable taxes, fees, and charges; and understand child and infant fares
  • Explain baggage and validating carrier rules

Course content

  • IATA geography
  • Traffic conference areas and sub-areas
  • Fare construction formula and Mileage system
  • Routing Fares
  • Fare basis and booking codes
  • Normal unrestricted and normal restricted fares
  • Special fares overview
  • Checked baggage rules
  • Validating carrier selection criteria

Who should attend

This course is recommended for:

  • Airline call center, reservation and ticket agents
  • Travel agents
  • Airline tariff and pricing analysts
  • Interline billing auditors and revenue accountants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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