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Passenger Fares and Ticketing - Basic (LIVE virtual classroom)
Did you know that in the past 5 years, 382 participants from 62 countries have taken this course with IATA?
About the course
4-day (12 hours) LIVE virtual classroom course
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules, so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials, to become the travel professional your customer's trust.
Course code: TALF-28-VC
The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
The course will take you approximately 12 hours to complete and be held over 4 consecutive days.
There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
Student performance will be based on an assessment.
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.