Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

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VIRTUAL CLASSROOM

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You can also take this course in-person, in a classroom: GO TO THE CLASSROOM OPTION

Did you know that in the past 5 years, 382 participants from 62 countries have taken this course with IATA?

About the course

4-day (12 hours) LIVE virtual classroom course

IATA Passenger Fares and Ticketing - Basic aviation training course

Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules, so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials, to become the travel professional your customer's trust.

Download the Outline

Course code: TALF-28-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 12 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

  • Recommended level is Entry-level.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session EMEA (IATA)
23 - 26 January, 2023
Register before 02 Jan, 2023 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 09 Jan
All prices are before tax and include applicable discounts.
Class no: 172910
English
USD 1,153
USD 1,511
Regular
USD 1,690

4 additional classes are scheduled

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session EMEA (IATA)
17 - 20 July, 2023
Register before 16 Apr, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 03 Jul
All prices are before tax and include applicable discounts.
Class no: 172911
English
USD 1,002
USD 1,289
Regular
USD 1,432

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session Americas (IATA)
28 - 31 August, 2023
Register before 28 May, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 14 Aug
All prices are before tax and include applicable discounts.
Class no: 172377
English
USD 1,002
USD 1,289
Regular
USD 1,432

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session EMEA (IATA)
13 - 16 November, 2023
Register before 13 Aug, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 30 Oct
All prices are before tax and include applicable discounts.
Class no: 172912
English
USD 1,002
USD 1,289
Regular
USD 1,432

Passenger Fares and Ticketing - Basic (LIVE virtual classroom)

Virtual Session Americas (IATA)
18 - 21 December, 2023
Register before 17 Sep, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 04 Dec
All prices are before tax and include applicable discounts.
Class no: 172376
English
USD 1,002
USD 1,289
Regular
USD 1,432

What you will learn

Upon completing this course you will be able to:

  • Identify the parts of a journey and match cities and countries with IATA Traffic
  • Identify conference areas and sub-areas and the global indicator for the routing flown
  • Quote routing fares and fares using the mileage formula; and convert and round currencies
  • Price one-way, round and circle trips; and interpret electronic ticket (e-ticket) data elements
  • Collect applicable taxes, fees, and charges; and understand child and infant fares
  • Explain baggage and validating carrier rules

Course content

The key topics that are covered during this course include:

  • IATA geography
  • Traffic conference areas and sub-areas
  • Fare construction formula and Mileage system
  • Routing Fares
  • Fare basis and booking codes
  • Normal unrestricted and normal restricted fares
  • Special fares overview
  • Checked baggage rules
  • Validating carrier selection criteria

Who should attend

This course is recommended for:

  • Airline call center, reservation and ticket agents
  • Travel agents
  • Airline tariff and pricing analysts
  • Interline billing auditors and revenue accountants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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