Passenger Fares and Ticketing - Basic (Classroom, 5 days)


About

Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data so you can provide your customers with the best service possible. With the abundance and complexity of today’s fare options, your clients expect you to provide a service that is accurate, faster and more affordable than the competition. This course teaches the language of fare construction and fare rules so you can provide your customers with the best advice and the lowest fare for their air itinerary and needs. You will develop new skills through practical exercises and with the support of reference materials to become the travel professional your customers' trust.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TALF-28

Course format

  • This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Entry-level
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

United Kingdom, London (IATA)
16 - 20 March, 2020
Register before 24 Feb, 2020 for a USD100 discount
Please register by 24 Feb
All prices are before tax. Class no: 109826 English
Dev. Nations
USD 1,680
Member
USD 2,250
Regular
USD 2,500

4 additional classes are scheduled

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

United Arab Emirates, Dubai (FZCO-HST)
29 March - 2 April, 2020
Register before 08 Mar, 2020 for a USD100 discount
Please register by 07 Mar
All prices are before tax. Class no: 122554 English
Dev. Nations
USD 1,680
Member
USD 2,250
Regular
USD 2,500
Register
Seats selling fast

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

Switzerland, Geneva (IATA)
29 June - 3 July, 2020
Register before 31 Mar, 2020 for a 20% discount
Please register by 08 Jun
All prices are before tax. Class no: 109821 English
Dev. Nations
USD 1,680
Member
USD 2,250
Regular
USD 2,500
Register
Seats selling fast

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

China, Beijing (IATA)
7 - 11 September, 2020
Register before 09 Jun, 2020 for a 20% discount
Please register by 17 Aug
All prices are before tax. Class no: 109823 English
Dev. Nations
USD 1,680
Member
USD 2,250
Regular
USD 2,500

Please note that prices DO NOT include the 6% Chinese VAT. The VAT must be paid additionally if applicable to your registration.

Beijing Training Center Information

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

Switzerland, Geneva (IATA)
26 - 30 October, 2020
Register before 28 Jul, 2020 for a 20% discount
Please register by 05 Oct
All prices are before tax. Class no: 109822 English
Dev. Nations
USD 1,680
Member
USD 2,250
Regular
USD 2,500

What you will learn

Upon completion of this course you will be able to:

  • Identify the parts of a journey
  • Match cities and countries with IATA Traffic Conference areas and sub-areas
  • Identify the global indicator for the routing flown
  • Quote specified routing fares and select the best fares
  • Convert and round currencies
  • Price one way, round, and circle trips using normal fares
  • Interpret electronic ticket (e-ticket) data elements
  • Collect applicable taxes, fees, and charges
  • Calculate child and infant fares

Course content

  • IATA geography
    • Traffic conference areas
    • Sub-areas
  • Fare construction formula
    • Mileage system
    • IATA fare formula
  • Fare types
    • Normal unrestricted and restricted fares
    • Special fares overview
  • Journey pricing
    • One ways
    • Round and circle trips

Download the Outline

Who should attend

This course is recommended for:

  • Airline call center, reservation and ticket agents
  • Travel agents
  • Airline tariff and pricing analysts
  • Interline billing auditors and revenue accountants

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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